[mikey1566]

Hi all
my daughter lost her passport after taking it to school for a trip which was cancelled due to covid, school insisted it was returned, so lost passport application logged on 31/03/2022, 3 weeks ago phoned as application was still processing and informed lost passport reference had not been logged on application, due to fly out on 20/05 to Greece, phoned with 2 weeks before travel and was upgraded to Peterborough office, sent off several e-mails which had stern replies about not contacting them about progress,have had call this morning, passsport has been printed and awaiting collection, we were given choices of offices and times, will be collecting on Monday at 4pm from our nearest office (Newport), please do not give up hope!!

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