Currently in the same predicament, applied from Nigeria using DHL which they confirmed as signed of on since the 16th of February. I don’t know what my application number is as I used the overseas application form and so have no clue what the status of my application is. Called everyday since last weekend and they keep transferring me to the progress team who never seem to pick up. All I know is that the fee has been debited from my account
I am extremely worried now, because I need my passport next week.