moore88

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  • in reply to: New Passport Upgrade Service! #15271
    moore88
    Participant

    I’m sure somebody on here shared how to track TNT. Or managed to get through to TNT customer services explained their situation and got urgent put on their delivery. Good luck

    in reply to: New Passport Upgrade Service! #15239
    moore88
    Participant

    Good luck hope you guys get the call. As anyone heard from someone on the phone that there 1st child’s passport photo has been rejected. A agent informed me for the 1st time on Thursday. Apparently this was noted on the 14th of April but not on the tracker or communicated to me in anyway. Went and got new photos in a panic to be told by another agent the originals are fine and can’t see an issue. Hold tight until I can upgrade? Very confused??

    in reply to: New Passport Upgrade Service! #15209
    moore88
    Participant

    What annoys me is that they are advertising to leave 10 weeks to get your passport. That’s 10 weeks from the date your documents are scanned in. My daughters took 2.5 weeks to be scanned. They don’t count your 10 weeks until they are scanned in. I have been misinformed sooooo many times on the phone. On the positive side there are a lot of people on her who have received their passports.

    in reply to: New Passport Upgrade Service! #15207
    moore88
    Participant

    Same situation as me then. That’s great to hear. We are Aberdeen and I would really rather collect in person as I just don’t trust the service at all now. From point of upgrade to collection how long did it take? I bet you are thoroughly enjoying your holiday now after all that stress.

    in reply to: New Passport Upgrade Service! #15205
    moore88
    Participant

    Hello been waiting for my daughters 1st passport since submitting documents on the 7th of March. Docs recieved 23rd March and currently still under processing.Patiently waiting another few days so I am 2weeks before our holiday to apply for the upgrade. Original docs sent to Peterborough but nearest office is Glasgow. Can you specify which office you would like it printed at? Has anyone had success from the Glasgow office? Looking for some hopefully stories or advice x

Viewing 5 posts - 1 through 5 (of 5 total)