On Friday, I was told by upgrade team my passport had been printed (I hadn’t had a notification, so made sure she confirmed it was printed vs sent for printing). Monday I got update to say it had been printed (online update says 4am Monday) and have had the text to confirm printing and awaiting collection etc.
Desperate for tracking info for the carrier as we’re due to travel as a family of 5 on Wednesday!! All but given up hope of that happening though 🙁