musashi

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  • musashi
    Participant

    You are welcome. I think all their systems, at every step, are so overloaded for now, that it’s really a matter of luck to get through.

    I hope the interview + approval + passport printing + delivery don’t take forever… but it will probably take longer than what it usually does.

    in reply to: Online passport tracker. #14282
    musashi
    Participant

    For what is worth. They are extremely busy this year, and the normal waiting times are out of the window.

    I think it’s quite common to have about 2 weeks between when you sent them, and when they actually mark them on the system as received. I think it was a bit longer than 2 weeks for me, actually.

    musashi
    Participant

    Hi Spot13,

    I received an email, requesting me to do the same.
    There was also this:

    If the appointment line is busy, email your name and phone number to portsmouthCSN @ homeoffice.gov.uk and we’ll call you.

    Send an email to that email address (remove the spaces before and after the @), with

    – full name
    – phone number
    – PEX application number (important)

    Somebody from the Interview Booking Office should get in touch within 72 hours.

    Please, also notice that their call will be from a private number.

    Hope this helps.

    All the best (to all of us tangled in this malarchy 🙂 ).

    • This reply was modified 2 years, 6 months ago by musashi.
    • This reply was modified 2 years, 6 months ago by musashi.
Viewing 3 posts - 1 through 3 (of 3 total)