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Jax
What did you say for them to put you through as urgent?
I still haven’t had an update to say that my documents have been received yet, after 12 working days, and I want to try get through to them to process it quicker.Does that actually get you through direct to Peterborough passport office?
Also, are they anymore helpful if you get through to them?Thank you Neil0945. I am thinking may need to be looked at more as we did not have original birth certificates, so had to order genuine copies, but this still may delay the process if they need to examine them to ensure they are legitimate.
I’m still hoping this will not affect the time too much, as I only have 4 weeks to get this passport sorted.
I’ll hopefully hear something today or Monday.Do you know why yours have taken so long? It’s weird because some people’s were coming back after 3 weeks and others are taking ridiculously long.
I’m getting very worried that I’m going to miss my holiday 😔That’s so bad that they’d let it be lost like that and not even try to find it at first.
Well I’m expecting a call back and if they tell me the same thing I’ll get it sent to the examiner too.
Thank you, at least you got it sorted in the end.Did they tell you why you were waiting so long for them to update the system? 5 weeks is a long time, that’s ridiculous!!
ahh okay! Hopefully yours gets updated tomorrow or Monday!
What passport office are you with?
I guess I’m hoping that they might be processing it without updating the system but I’m not sure how convinced I am that it’s very well organised at Peterborough passport office 🤦🏼♀️LAD Is yours 11 working days? I actually sent mine on the 23rd Feb and I’m still on no update.
I know some people have received there’s after 10 working days so not including the weekends, so yours might still turn up before 10 working days have passed depending on when you sent it?Rayray777 I’m glad it’s not just me. There seems to be problems at Peterborough passport office, but it doesn’t ease my concerns that I’m not going to get my passport in time.
I’m praying this call back gives me some good news, I just want to keep ringing until someone tells me that they’ve got them.
Is your son’s a first time child passport?
Most people have been getting there’s within a week to 10 days, so I don’t understand why I’m now on day 11 and still no update 😩I’m getting super stressed, sent first adult passport application on 22 Feb. The documents were sent tracked on 23rd and received on 24th yet still no update from Peterborough passport office to say they have been received. I need the passport to travel on 9th April and worried it’s not going to come now.
I’ve called 3 times and waiting for a callback from the progress team but I’m worried they’ve lost the documents or something so it will be delayed even longer 🙁
I hate this waiting game.Hi,
I seem to be having a nightmare. Currently on working day 11 of them having received my documents. I know they were signed for on the 24th of Feb as I tracked it.
Had a call back yesterday saying that I needed my Royal Mail tracking number which I didn’t have on me at the time.
I found it when I got home, rang them up twice to tell them this and I’m now waiting on another call back which could take over 48 hours. I’m wondering if they’ve lost the documents, but I don’t see how that should be possible if they were signed for.
I’m getting very stressed now as I need this passport in 4 weeks time and I’m not sure what else I can do.
I sent it off with 7 weeks before I go away and now I’m panicking that I’m not even going to get it in time 🙁Is anyone on here, who is still waiting or who have recently received theirs, submitted a first time passport application?
@biiigspider
That’s really good. Was yours a first passport or a renewal?I sent my application off for a first passport on the 22nd of Feb, I need it for a holiday booked in beginning of April. I know I’ve left it pretty late but looking at the times on here I’m feeling confident it will come in time. Fingers crossed.
So far these are my timings.Application received 4:32pm on 22 Feb
Identity details received 4:31pm on 22 Feb
Email sent to person confirming your identity 3:55pm on 22 February 2022
Ask someone to confirm your identity 3:52pm on 22 Feb
Application submitted 3:52pm on 22 FebI have sent the documents as well but I know it seems to be taking up to 10 days to update on the passport system that they’ve actually received them.
