Neil0945

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  • in reply to: Peterborough #9550
    Neil0945
    Participant

    Thought I’d add what I learned from the process.

    Once they scan the documents onto their system it can either be automatically approved in which case it says application approved, or it needs further examination in which case it says application processing. The automatically approved ones seem to take c.3 weeks, normally 2 weeks for the docs to be scanned into the system and another few working days for it to be printed and sent.

    The application processing ones seem to take much longer, and previous posts seem to suggest 10 weeks from when they scan the documents into the system, longer if there is more questions or documents needed.

    Only thing I can suggest is to ring up and be lucky to get someone nice enough on the phone who will give Peterborough a prod. I found if you be as polite and understanding with the passport helpline employees, that’s often mirrored in their assistance to you so they may go a bit further in helping.

    Good luck and hope everyone makes their holidays!

    in reply to: Peterborough #9088
    Neil0945
    Participant

    2 first child passports arrived this morning, application as follows.

    Passport printed and sent 3 March 2022
    Application approved 1 March 2022
    Application being processed 10 February 2022
    Documents received 10 February 2022
    Application received 27 January 2022
    Identity details received 27 January 2022
    Email sent to person confirming your identity 26 January 2022
    Ask someone to confirm your identity 26 January 2022
    Application submitted 26 January 2022

    I chased a fair bit and at the end of Feb requested the supporting documents back (as this included alternative passport with which we could travel). I get the feeling this request prompted them to look at the application as prior to this request it felt stuck in “application being processed” (i.e. waiting on someone to review it) for a while with no meaningful update.

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