nels

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  • in reply to: New Passport Upgrade Service! #17896
    nels
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    Hi all. I sent an email yesterday to the Liverpool upgrade team and received an acknowledgement email today saying my date of travel has been acknowldoged. I’m not hopeful I will receive a call or email from them ahead of my flight on Monday morning at 6am but the email says they will be In touch as soon as they can. I would be grateful for advice to attend the office where I believe my passport application is in Liverpool. My application is a change of name and although I submitted my online application early May, I was told my the progress team that my application has been removed from the digital system. I’m not sure and would appreciate some advice as to when to attend the passport office. Thanks in advance!

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