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@diad-em
What time did you call them? Everytime I try they just hang up. I’m not even able to wait on hold 🙄What’s your timeline like? Hopefully your MP can help. It’s shitty feeling so powerless 🙄
@universe2022
I don’t have an email address but I filled out this online enquiry form. It says you’ll get a response within 72 hours but it took almost 2 weeks for them to reply to me.https://eforms.homeoffice.gov.uk/outreach/Passport_Enquiries.ofml
I emailed them a couple weeks ago and they finally replied yesterday. They said they received my application in Liverpool and it’s currently waiting to be checked 🙄🙄 said that they are currently processing within their timescales of approx 10 weeks. The way they worded it made it seem like the 10 weeks starts from the time it goes into processing 😭😭
My application has been in processing for 4 weeks now (over 8 weeks since application) and hasn’t even been looked at yet. I’m so frustrated by this whole thing because by the time it arrives I’ll be too pregnant to go 😭😭
@max1978
How long did it take them to reply to your email? I sent an online request for information on Thursday and they say they’ll get back to you in 72 hours. It’s been a week now and still nothing 🙄I can’t even get through to anyone on the phone. They just hang up because all the agents are busy. Doesn’t even give the option to stay on hold 😭
@chelsey
Tbh I would call or contact them through their contact form online. I don’t know if it’ll do anything but you might be able to get some kind of update. It’s been 8 weeks since they received your documents! That’s crazy it hasn’t been approved yet! Sorry it’s taking so long. It’s so disheartening when you see other people getting approved that applied after you 😭@diad-em
That’s some progress!
Unfortunately mine is still in the processing stage since 8th April but I guess the bank holidays slowed them down a little. Not sure how long other people had to wait for the processing stage to be completed.It’s so frustrating knowing nothing – especially when they don’t even meet their own 5 week turn around time 🙄 it’s been over 6 weeks for me now. I plan to call them at 10 weeks if I still don’t have it because they say to allow up to 10 weeks.
@ndl.alex0608
No I never found out. I’m guessing it’s the same reason other people said but I never called to ask what’s going on.@max1978 Did you need someone to confirm your identity because of a name change? I wasn’t asked to do any of that as part of my application but now I’m wondering if I should have!
@diad-em I’m still waiting for approval. It changed to processing on 8th April but hasn’t been approved yet 🙄 it’s been 5.5 weeks now since I submitted the application
Actually I just checked tracking again just now and as of this morning it now says processing (didn’t get a text or email for this update though). I guess that’s something but still frustrating it took almost 5 weeks to get to the “processing” stage! So glad this only needs to be done every 10 years!
Thanks all for the information.
Does anyone know why they would send it to a different passport office? I sent it to the office they told me too (Bootle).
It’s so frustrating that there is just zero information on all this. The second “documents received” notification doesn’t appear on the tracking even though I got the text a second time.
