Any luck Emmaahl? My flight is in 8 days and it looks like I will need to send my family on their own. I don’t think I have a chance. I’ve called them twice now and they said twice that an urgent note had been put and that the call back team will contact me within 48 hours. I guess it is on priority basis, they would be contacting those travelling sooner.
Because this is my first british passport I don’t think I can even upgrade nor do anything but wait.
I should have kept my current passport with me and send an older one. All they care is that names are the same.