Hiswm1982,
Thankfully the passport has now been received.I emailed Newport upgrade team directly proof of our travel and called constantly. I don’t know if it was coincidental or not but the passport went from being in processing for nearly 8 weeks to being received within a week Its so stressful. T seems that more recently sent passports are being actioned much quicker than those stuck on processing from March and often longer.
Hope your arrives very aoon