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UPDATE:
passport received today, it was printed yesterday at 2am. I didnt expect such a quick delivery.Also does anyone know how to log out of here? I can’t find a log out button.
Well ive had a palaver dealing with the passport office its taken over 2 months for it to be approved. Just got printed today and waiting for arrival.
Was a simple name spelling correction where you don’t need a deed poll but silly examiner didn’t read the cover letter or know the guidelines so said a deed poll is needed.
2 phone calls, a complaint, and an email to the upgrades department and it was finally approved.
What someone else said is that the documents didnt update on tracker so I called and gave the royal mail tracking number and low and behold the next day the passport was approved. So if you get a good call handler then they can help. Only took 1 hour on the phone.
The phone lines close at 6pm not 8pm as i was in the queue to them one day for over an hour and it hanged up. When i rang back it said office now closed.
Will update when passport comes.
