Forum Replies Created
-
Posts
-
Good luck. Durham passport office has been useless from start to finish. Submitted an adult renewal on the 5th of March. It is still processing. Missed our family holiday. Absolute disgrace. They didn’t upgrade and the phone cuts out every time.
Hope you have better luck than me getting your passport. I completed my 2 daughters passport applications at the same time as my husbands passport renewal. All 3 sent to different places. One daughter received her passport 2 weeks later. My second daughter received hers after 5 weeks and my husband missed our family holiday and is still processing after over 7 weeks. Passport office was no help after repeated calls. One finally said if I emailed we could maybe upgrade but then they emailed with a phone number that kept cutting out. Terrible service that people forget we actually have the pleasure of payinh for. Disgraceful.
