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The progress team put in request for upgrade for us on 13th May (not sure to which office) we then followed this up with our own email to all the upgrade teams we knew of. We didn’t receive any auto response or anything and continued to chase via phone and email all week.
2 days ago I found the Peterborough email address on here and sent email to them and yesterday received the auto reply (took overnight to come through) then received a call around lunchtime from Newport upgrade team. Not sure if it was the email to Peterborough or just our turn in the queue for call back.
We fly on Monday and are driving to our local passport office to collect todayYes we were with Peterborough and fly Monday, we got the call today and collecting tomorrow!!! Apparently there is a delay with the calls as well so will probably be Monday you get a call possibly over the weekend as I have heard they work all weekend as well. Fingers crossed for you!
Hello,
We are due to fly Monday and still waiting or a call from the upgrade team! We only just received an auto reply after sending numerous emails!
Has anyone received calls on the weekend? I’m hoping today isn’t our last hope!!! I know other people have upgraded who are due to fly Monday and have already had call from upgrade team and received their passport!
