Hi nonum
I applied to renew both of my children’s passports on 7th April, daughters back fine, sons we still have not received. He is due to travel on Sunday on a school trip to France! Emailed upgrades, rang and rang and rang. Desperate I went to Liverpool today and queued from 8am. About 9:15 they came out and asked who was travelling Tuesday, they then asked those people if they had also waited more than 10 weeks!If yes to both, got a ticket, to go inside. I asked if I would be seen as I am travelling Sunday, she said no, you need to come back Friday 48 hours before, I said if I wait and there’s space later will I be seen she said no, we will be lucky to even get to Wednesday travellers today! I walked back up at 12ish and the queue was still very much going strong! I wouldn’t even bother if you are not travelling in the next 48 hours, they put the queue into date of travel!! Good luck!!!