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Another success story!
I have been to collect my daughters upgraded passport today in london. Application completed by Durham.
Applied 5th March and stick processing.Keep an eye out from a no caller if number!
Am over the moon – also a little less stressed 😂
I’ve contacted them @max1978, apparently just have to wait! Have sent details for upgrade as due to travel next week. Am waiting for my call back! Fingers crossed!
Another amazing story!!
i so happy for you, please tell us your travel date. these calls seem to be coming very last minute and i need to apply for visa!!
thats amazing news!!
Gives us all hope, what is your travel date?
i hope you can relax and begin to enjoy the run up to your holiday!!
Good luck! I’ve got my fingers crossed for you!
I’m pretty sure you cant have 2 applications running at the same time? if you haven’t cancelled the original application in writing they will probably refuse your appointment?
Im in the same situation, wrongly advised to send details to London, then to Durham! have had no call yet.
I was told this morning that the emails are getting clogged up because of multiple emails and people who are not eligible emailing having got the email address from this forum and twitter!
They told me to be patient and someone will call me, I have to admit my patience is wearing very thin.
which passport office did you send your documents too? that should be the one dealing with your application.
Unless they have moved it internally! i think in this case you would receive a ‘documents received’ message twice.
Ive called through today and been told they have massive problems with people giving out the email address to people that are not eligible for upgrade!!
Thats just f*****d its up for the rest of us!!
I think it can only be used for renewals and not first passport? Adult or child!
I’m not 100% sure though, I vaguely remember the lady on the phone saying that.
Although as we all know, they don’t always know what they are talking about!!
Have you been successful with the upgrade?
I was told to apply to my local office and then told to apply to the office that held my application! Haven’t heard from either! I’m hoping to get a call in Tuesday, I need to apply for visa before we travel!
Application submitted 6th March
Documents received 20th March
Processing application 30th MarchAbsolutely nothing since, travel in 19 days.
