[Reds]

Nawa, you are certainly not alone in this situation. We are in Spain and my son’s passport application was submitted on May 4th, and I am still getting the generic message “Please send your documents” every time I check on the tracking portal, although the old passport was sent and has been delivered on May 9th (according to Royal Mail). I called HMPO last week to enquire and I was quoted a 6 week delay for passports to be scanned before they can be processed by a case worker. We have our flights booked for the UK for July 6th, and I am starting to resign myself to the idea that we will miss our departure.

[Author]

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