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I can only reflect what I was told about the Liverpool office by the call centre last week – it is taking 5 working days (working, not calendar) from printing to TNT pickup.
KerryD – ours was approved on March 18th and printed on 26th. Having spoken to the passport office they say TNT are taking 5 working days to collect from thier printers. Then it’s the final mile / tracking / delivery. We go away this weekend and I’ve already accepted the passport will not arrive. At best it will be with TNT.
My son’s renewal was approved 19th March and not printed till yesterday 26th. With the passport office warning that TNT are taking 5 working days to collect from them, they more or less told me on the phone the other day that there is no hope of it reaching my door by Friday, when we travel.
Application went in on 27th Jan and was delayed by them losing a document. I had to provide another, at my cost.
They honestly do not give a toss and there is zero accountability.
Approved Friday 16th and only printed yesterday. Application went in on 27th January. Utter joke.
TNT are currently taking five working days to collect from them, and then whatever it takes to get to your door.
I’m afraid there isn’t much of a glimmer for you.
My child’s renewal went in on 27th Jan. They lost a document and eventually managed to approve on 18th March.
Not printed till yesterday 26th and no sign of it being handed to TNT yet. The last call I had – and there have been many – warned that TNT are taking 5 working days to collect from them, and then whatever it takes to reach your door.
We travel on Friday and I’ve already accepted that some are going and others will be staying behind.
