rosajane

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  • in reply to: Peterborough #11211
    rosajane
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    Can anybody help?

    I applied for 3 passports on the 24th February. Two adult married name changes and 1 first child passport.

    Our documents arrived at the passport office on the 25th Feb. But we’re only marked as received on the 18th March. They’ve been stuck in the dreaded processing stage since then. I’ve called and email countless times. I finally had a call back last week and the lady said our applications were with an examiner. But when I ring again this weekend I was told they were still in a queue. I was told I couldn’t get my documents back (my husband still has a few years left on his passport), then today was told I could request it back, but it wouldn’t come in time. Every person I’ve spoken to has told me something different or incorrect.

    We are due to travel next Friday 8th to my brother in laws wedding. My husband is best man and is absolutely devastated he won’t be able to go to his brothers wedding. I’ve called every number and no one will help. My MP has even spoken to the passport office on our behalf.

    I’m at a complete loss as to what else we can do. And judging by print times on this forum if they don’t get approved today. We will definitely be missing the wedding.

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