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@davbell87 just put your name in the longer you spend putting information in you won’t get to speak to a agent tbh they cant tell you know more either.Its so frustrating.
@davbell87 just put your name in that’s the longer you spend put information in you won’t get to speak to a agent tbh they can tell you know more either.Its so frustrating.
Spent my entire day off on the phone.Still no further forward still stuck in processing.Offered call backs which I’ve requested again.I did receive one yesterday but I was at work and stupidly didn’t have mum’s barcode with me.So she couldn’t help me.So annoyed with myself for not taking it.I just fear I’m going to end up having to request a fast track 2 weeks before.Cant get excited about going till all this is sorted.Im left baffled by how you can’t speak to someone who knows exactly what’s going on.My poor mum is so upset and there’s nothing O can do to reassure her.
@Wrightstar you were lucky to get through on Web chat cos I’ve been trying for weeks and just says there busy.I did receive a call back from progress team yesterday but I was at work and because I didn’t have mums bar code on me they couldn’t find it.She told me to call 0300 and ask to be put through to progress team but kept being put back to usual customer service who have no info only that its in processing since 11/4.This whole drama is making my mum ill with all the stress.Its so frustrating not being able to get a simple answer.How cab it still be in processing after 5 weeks 6 weeks since initial application.Was your daughters a check & send post office application ?.You can’t track anything if it is.Its all I can think of can’t sleep with the stress of it all.
Bless you Lisa.I know how you feel.Im literally having sleepless nights over my mums passport.My son surprised us on mother’s day and bought us a all inclusive holiday to benidorm.We applied straightway for our passports as we both hadn’t travelled abroad for over 20 years.I could apply online and I was v lucky and had my new passport in within 3 weeks.whilst we had to do mum’s by check and send at po because it wouldn’t allow us to apply online.sent on 1/4 arrived at hmpo 4_4 been stuck on since 11/4 with examiner.So 6 weeks on still no progress.We travel 21/6.My mum is 80 and I’m so worried were going to have to fast track on 7/6 and I’m going to have get my poor mum to travel go’s knows where.The stress is unbelievable never mind the stress that my poor mum is going through.
