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Update:
Turns out Royal Mail sent my passport to Heathrow in error and failed to inform me on the two occasions I called them, as they told me it was delivered! It wasn’t until it was actually delivered on the 18th May, that after calling Royal Mail I was told of the cause of the 6 week delay.
Surprisingly 9 days later (today) Iv received the text that HMPO have received my documents. Not sure if this has anything to do with the enquiry I put in explaining the Royal Mail error.
Just need to hope it’s approved and printed speedy now to make my holiday on the 18th June.
Adult Renewal
I fly to (if I’m lucky) Portugal 18th June, and sent my passport next day tracked 1pm 6th April – little late but all my friend done there’s 2 weeks prior and had them within 3 weeks so wasn’t too concerned.
Application submitted 6:37pm on 5 April 2022
Application received 6:38pm on 5 April 2022
Sent next day tracked 1pm 6 April 2022
Confirmed with Post Office this was received 7th April 2022It is now 12 May 2022 and still heard nothing from Passport Office of receipt.
Tried calling numerous times but never get through and now know that advisor will not know anymore than I do so pointless, webchat always unavailable and also tried an enquiry but no response yet.
All I can think about is the major FOMO I am gonna have if all my friends are there and my girlfriend, while I chill in the house haha.
Really wish I can just show up to the office, take my passport back and do the premium service. Just a sitting duck until I can attempt emailing the HMPO email 2 weeks prior and hope that actually work.
I go on holiday 18th June, submitted my renewal 5th April (yes a bit later but this was on the basis that 3 others in the group received theirs within 3 weeks), sent next day tracked 1pm, 6th April. Confirmed with post office they received it the 7th.
It’s now the 28th and still no receipt of delivery and wasn’t too concerned until looking at this forum. I have tried phoning several times to the generic advice line just to put my mind at ease but it just get hit with “10 mins” queue then after 3 mins “sorry but it’s too busy right now”. So, Iv so far never been through to an advisor.
Looking through the forum it’s looking like 5 weeks until they’ll maybe mark it as delivered, or at least I hope!
How does this 2 week premium thing work, as I wish I can just get it back now and do the premium 1 week thing so it’s all sorted?
Be absolutely gutted if all my friends and girlfriend end up going and I still don’t have my passport!
