sam

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  • in reply to: New Passport Upgrade Service! #17621
    sam
    Participant

    UPDATE- So after applying for an upgrade with the Belfast team 2 weeks ago and not hearing nothing from them, I decided to go to my nearest passport office as mu daughter was flying yesterday. So Tuesday I got down there at 7, there was about 30 people already in a que. A women came out at half 8 and said if your not flying within 48 hours you need to come back 48 hours before your flying, she also said if you haven’t been waiting longer than 6 weeks then they can’t help (I don’t know if this is true) she took my details and said either the Belfast team will contact me or she will. 1pm came and I had still heard nothing from either, so I went in and asked, about half hour after that the Belfast team rung me and said they will release the passport to Newport office. At 4pm I had the call to say it was ready to collect. They were so helpful but was sad to see some people waiting and were flying the same day.

    in reply to: New Passport Upgrade Service! #17343
    sam
    Participant

    Tomorrow I’m going to go too the passport office to try and get my daughters passport she’s flying Wednesday. Can anyone tell me what I need too take as her passport is in the Belfast office and I’m going too my nearest one which is Newport. I hope they can help me, feel sick with dread

    in reply to: New Passport Upgrade Service! #17107
    sam
    Participant

    I still haven’t heard off the upgrade team so I rung the passport office this morning and he just said bare with us, I dunno wether to email the upgrade team again even though they said not too do this. Could I turn up at the passport office Monday which my nearest one is Newport and they might sort it even though her passport is with the belfast passport office. daughter is flying on the Wednesday and I just feel like I’m running out of options now

    in reply to: New Passport Upgrade Service! #17080
    sam
    Participant

    Hi hoping someone can help me. My daughter is going on holiday on the 15th June, I’ve applied for the upgrade they emailed me Saturday to say they have noted she needs passport by 15th and not to contact them as this will delay process. They will contact me. I’m just wondering how long will it take for them to contact me. My nearest passport office is Newport and her passport is in Belfast office since April.

Viewing 4 posts - 1 through 4 (of 4 total)