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Singapore DonParticipant
I keep on getting Emails and now SMS notification stating
‘When you get your new passport, you must sign it with a black ballpoint pen. You can’t use it until you do.
Go to https://www.passport.service.gov.uk/help/sign to check where you need to sign.
Please don’t reply to this email – it’s an automatic message from an unmonitored account.”But no tracking number from DHL or the Passport office
Did others who got their passports back get a tracking number email from HMPO or directly from TNT or DHL?
I understand passports are being sent to Uk addresses by TNT, as well as Europe residents by TNT< and elsewhere overseas by DHL. Anyone know if this is true?Singapore DonParticipant@Richie. Hopefully 2 days to approval then it goes to print almost same day, gets printed in day or 2. Unless case is complicated and they need more information. I think most adult renewals with old passport submitted have no issues
In my case. After “ we have dispatched your passport” no news, no tracking number from DHL ( I think they use TNT for within UK, DHL for overseas ( may be TNT for within EU,may be DHL for rest of the world not sure). May be it will show up at my doorstep without any tracking number details
Singapore DonParticipant@Goodlife. In non complicated adult renewal cases approval is 2 days after received – mine was even done on a Saturday at 6:05am
Singapore DonParticipantDo those who applied from overseas, get a DHL tracking number, and if so, from DHL or HMPO?
My email from HMPO just says
Your new passport has been printed.
What happens next
We’ve sent your new passport by secure delivery.
Your old passport will arrive separately and could take up to 3 weeks to arrive. It won’t be in the same envelope as your new passport.No tracking number in the email, and no tracking number received from DHL too
Alao, does anyone know where the passports are printed? Perhaps a call to DHL in that town might get me the tracking details from recepient name/address
Singapore DonParticipant@Turkey22 mine was 2 days, but normal adult renewal. NOt sure if your name change documents need more scrutiny, call back etc. Best
Singapore DonParticipantJust got email 31 May 2022 9 am UK time:
“Your new passport has been printed.
What happens next
We’ve sent your new passport by secure delivery”Application history
StatusDate
Passport printed 9:24am on 31 May 2022
Application approved 6:05am on 28 May 2022
Documents received 8:36am on 24 May 2022
Application received 12:22pm on 24 April 2022
Application submitted 12:22pm on 24 April 2022Hopefully DHL will deliver to Singapore in a couple of days.
Overall not so bad once they opened the incoming mail
Singapore DonParticipantFor those overseas stuck waiting for renewal passports and urgent travel coming up soon:
Do note that the local Uk High Commission/Embassy can issue an Emergency Travel Document within 2 to 3 working days. But it is for a specified journey only and you have to pay for it, albeit you can claim a refund if you are applying because your renewal has taken longer then HMSO promised ten weeks.
Onw warning fo those planning a trip to USA . The ETD comes without a chip, so USA wont issue an ESTA for the UK ETD you get, and then you have to apply for a US Visa at your local US Embassy and the shambles there are worse than what we are facing with HMPO- some Us consulates have 700+ days wait time for a visa!!
Singapore DonParticipantRichie, You should be front of queue now. 6 May plus 24 days ( give or take a few days for Sundays, as I think they do work on Saturdays) means your envelope/passport will be opened and matched to the online application) very soon.
Approval after documentation received normally comes in 2 days, then passport goes to printing. Most people have reported printing done quite fast, but you never know. Return overseas is apparently by DHL ( domestic is by TNT). Hopefully we get DHL tracking number and can chase DHL if we don’t get new passport fastSingapore DonParticipantMine was approved 6:36 am last Saturday 28 May
Singapore DonParticipantMine was approved last Saturday 28 May at 6:36 am and is in printing now.
Singapore DonParticipantOnline Application completed 24 April 2022
Passport sent by registered mail from Singapore on 26 April ( as local courier company sent back passport as they refused to carry passports!)
Registered post acknowledged received by HMPO Durham 30 April 2022
Application history
StatusDate
Now in printing
Application approved 6:05am on 28 May 2022
Documents received 8:36am on 24 May 2022
Application received 12:22pm on 24 April 2022
Application submitted 12:22pm on 24 April 2022Not sure how long it will take to print, send back through DHL and to be delivered to me in Singapore. Hope DHL does not screw up on pick up or delivery delays
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