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Sorry to hear of your horror with this service too!!
I did sit in a queue for 2hours earlier, although I still not much further forward. I’m not sure if this will help but I was given an email for Durham upgrades, if you want to try….
Good luck and hope you get sorted soon. 🤞🏼
I’ve accepted the fact I’m not flying this Friday. Deeply disappointed 😥One guy was going to upgrade it for me and said I should have the passport in 48hours but when I confirmed it was first adult, they said I couldn’t do this. So frustrating as each operator says something different!!
I’m in a queue now, see what they say. I appreciate they are busy but I know others who have applied similar time to me and had their’s back 😢
Thanks for your advice, hope you manage to get sorted soon tooI applied online for my first adult passport, 11th March, has been shown as Application being Processed since 29th March!! I’m due to fly this Friday…. I have called numerous times and been told its passed its checks, but has no date for printing!!
I’m absolutely devestated as was going away for my 40th. Been told there is nothing they can do. It’s at Durham. Been waiting on a call back since last Tuesday, despite me calling them back every other day! Funming
