[steff1304]

Hi this is number I called 03001231973 I chose option 8 and then option 3. They were really helpful with my application. tell them you need to speak to progress team as they’re the only ones who can progress your application hope this helps! Good luck

[steff1304]

Thanks Sharon I’m glad it’s finally all been sorted I found that persistance was key for this to be were it now as it still probably would of been processing if I hadn’t called them and got the progress team to sort it..

Very happy mummy I can finally relax and wait for our family holiday!! Xx

[steff1304]

Oh no it sounds like your having a nightmare of a time.. hopefully you’ll get it sorted today especially as it’s been 11 weeks that’s you’ve been waiting.. A little heads up ask them to put you through to the progress team as they’re the only ones that can access your application and progress it further.. I’ve been on the phone to them today and my youngest daughter application has finally been approved.

Good luck I hope you get your daughter passport sorted soon!! 🙂

[steff1304]

Hi this is number I called 03001231973 I chose option 8 and then option 3

[steff1304]

That’s fantastic news I glad you’ve recieved your sons passport 😀 now you can be stress free and look forward to your holiday!

I’ve been on the phone to passport office this afternoon and they’ve applied a like for like on her documents from her previous passport application, the women I spoke to was confused as to why they asked for parental responsibility in the first place as it was a renewal.

I’ve now been assured that the application is now ready for approval I just need to wait for a couple of days for it to be updated on the tracker.

Happy Mummy just awaiting for updates now hopefully in the next couple of days!!

[steff1304]

Good news my eldest daughter passport has been approved just waiting on it to be printed and dispatched 😁 so in all a 3 week turnaround to get to here which aing bad..

Application approved 8:17am on 6 June 2022
Documents received 4:42pm on 26 May 2022
Application received 8:33pm on 15 May 2022
Application submitted 8:32pm on 15 May 2022

Hopefully I’ll have an update on my youngest daughter’s passport this week too as her birth certificate was recieved on 30th May via royal mail tracking. Once its been scanned through and approved it hopefully shouldn’t take too long to get approved also got my fingers crossed 🤞🏻🤞🏻

[steff1304]

Good news my eldest daughter passport has been approved just waiting on it to be printed and dispatched 😁 so in all a 3 week turnaround to get to here which aing bad..

Application approved 8:17am on 6 June 2022
Documents received 4:42pm on 26 May 2022
Application received 8:33pm on 15 May 2022
Application submitted 8:32pm on 15 May 2022

Hopefully I’ll have an update on my youngest daughter’s passport this week too as her birth certificate was recieved on 30th May via royal mail tracking. Once its been scanned through and approved it hopefully shouldn’t take too long to get approved also got my fingers crossed 🤞🏻🤞🏻

[steff1304]

That’s great news! So happy you’ve got your passport approved and now awaiting delivery. Bet that’s such a relief and now you can finially relax..

Ive not had any further updates since last week…
My eldest passport was recieved on Thursday 26th May so awaiting further updates on that application tracker. let’s hope this just get approved and they don’t require proof of parental responsibility like my youngest daughter.

My youngest daughters passport was recieved on Monday 23rd May. Thursday 26th May they’ve requested I changed photo so uploaded new photo straight away and they’ve requested proof of parental rresponsibility.Sent birth certificate on friday 27th May and royal mail shows that this was recieved and signed for this morning so hopefully I will have some sort of update this week on her application.

Let’s hope it’s straight sailing after all this got my fingers crossed 🤞🏻

[steff1304]

Hi Sharon

Thank you for your response. I’m the same worrying all the time that they’re going to be issues and my daughters passport’s won’t be returned in time.

I just recieved confirmation an hour ago that her old passport has finally been recieved at Hemel Hempstead so that’s a relief.

But now I’ve had a message of HMPO that I need to provide proof of parental responsibility for my other daughter so I now need to send birth certificate. I hope they don’t take too long to recieve that now too. Seems to never end I’m sure I provided all this when they had their first passport so it’s a nightmare.

Good luck I hope you get your sons passport back soon! X

[steff1304]

What is the current waiting time for old passport to be updated as recieved on tracking system?

I posted my daughter passport on 17th May for Special next day delivery was delivered on 18th May and signed for at 7:17am.
But nothing has been updated on her tracking that her old passport has been recieved.

My other daughter whose passport was sent to Bootle was delivered the same day and I had a text on Monday 23rd May to say old passport recieved.So I’m confused as to why the one sent to Hemel Hempstead has had no updates.

How long is the turnaround for passports processes to be completed and new passport delivered we go in holiday on 24th August and worried that this one will not return in time, especially as they haven’t updated nothing on tracking as yet…

Can you please advise?

• This reply was modified 2 years, 5 months ago by steff1304.

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