[Submit 9Mar22]

Hi, I’m in ‘processing’ since 7April.

When I rang last week passport agent said that 10weeks count from processing, but I rang today, (taking the ‘Anything else’ option,) to confirm which is the correct way to count the weeks. I am in my 9th week, she said.

I got through in about 3 minutes, today by dial the 0300 222 0000 and option 8 and then option 3 .

Agent arrange a ‘call back’ for me as I need a passport for work. hopefully someone will ring me next few days.

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