Good evening,
I’m looking for a bit of advice please?
I’m passed the 10 weeks for passport renewals for myself and my son. We travel on the 24th July.
I’ve emailed the expedited service inbox, but am yet to receive a response other than the automated reply.
Through talking to an agent on the phone I’ve managed to establish that the passports are being processed in Durham.
If I don’t hear anything early next week, is my best option to turn up at Durham on Thursday/Friday next week? We travel the Sunday after that (hopefully!)
I’m based in Brighton so Durham is about a 6-hour drive each way. I’m guessing I won’t have any joy if I turn up at the London Victoria office (which would be much more convenient travel wise).
Thanks