[swandive45]

After reporting my passport as lost on the 5th, My documents have now been “received”- whether they ever found the parcel or not I’ll never know, but notification today to say my application has been approved 🙂

I suggest reporting your old passport as lost and contacting customer service with your lost number if you’ve been waiting more than 3 odd weeks, it’ll speed it up

[swandive45]

Ok- sorry to spam information but I figure it is probably useful to a few people in the same position.

I called Royal Mail and they said the gps location of where the signature was accepted was roughly 1.5 Miles away from the passport office. (Wtf haha)
They said I could get a full refund of the application if I need to start again as they lost it.

So have now reported it as lost, and if it turns up at HH then no worries they’ll continue as normal, but for now they’re updating my application to the replacement of a lost passport. Will update

[swandive45]

Starting to get suspicious of Royal Mail as the tracking goes like this:

Wednesday 14 December 2022
06:44
Delivered and Signed
Home Counties North DO
06:24
Arrived at
Home Counties North DO
04:11
Arrived at
Home Counties North MC

— Does it really only take 20 minutes from arriving at the DO to being signed for with no signature by the HH passport office? I don’t think.

Calling them today to make sure it’s actually been delivered lol, will update.

[swandive45]

Have they updated your case to urgent yet?

They mentioned that at the start of next week it would be considered an urgent case though I’m not sure what that means

Did they do the same for you?

Thanks

[swandive45]

Hi ft247,

Mine was also DWS delivered quarter to 7am

Guessing its entered the same part of the mail room (if it has haha) that’s either been misplaced or just not looked at yet.

Best

[swandive45]

Hi there, also in the same boat.

Posted my damaged passport special delivery, signed for by HH on the 14th of December but no update on the tracker as of yet. Getting kind of frustrating as it’s like when do I just call it a day and try and cancel to fast-track to avoid waiting what could be potentially forever. Going to call today and mention that a number of us are in the same boat and would like some kind of update please :/

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