[thankgoodness]

Hi all, I’ve been following this forum for over a week as my passport has been stuck in the system for a simple renewal for 8 weeks. We fly on Tuesday 17th May and I applied for an upgrade last Friday. I received the automated response that that have noted the date of travel and that’s all. I called the process team everyday which gave me no answers and still no call for an upgrade.
I went to Durham passport office in desperation yesterday without an appointment. They saw me and with in minutes sent my passport to get printed! 🙌🏼 They didn’t even charge me for an upgrade. It’s definitely worth going to the passport office in person to get things moving. Good luck everyone x

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