[themanthatcan]

Just got off the phone with the upgrade team and my daughter’s passport should be here either tomorrow or Saturday!

I’m not going to breathe a sigh of relief until I have it in my hands, but that was actually a really quick turnaround considering it was only transferred to them at 10am yesterday.

Good luck to everyone else out there trying to get themselves sorted, keep the faith!

[themanthatcan]

Hi again,

Thanks to those of you who replied.

I’ve just had a call back from a very lovely lady at customer services who advised (as suspected) that I was misinformed by whoever I spoke to yesterday and the upgrade service *can* be used for first child passports.

She’s gone through the process of passing my details to the upgrade team and I’ve sent them the required info via email, so I just have to play the waiting game now and hope the system doesn’t let us down!

Crossing everything…fingers, toes, legs and eyes.

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