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louisej23, My timeline below. I called them on 24th March and the same evening it was approved, don’t know if it is a coincidence
Passport printed 11:27am on 1 April 2022
Application approved 6:30pm on 24 March 2022
Identity details received 12:54pm on 22 March 2022
Email sent to person confirming your identity 4:48pm on 18 March 2022
Ask someone to confirm your identity 11:47am on 18 March 2022
Documents received 10:32am on 15 March 2022
Application received 12:35pm on 25 February 2022
Identity details received 12:35pm on 25 February 2022
Email sent to person confirming your identity 12:26pm on 25 February 2022
Ask someone to confirm your identity 12:24pm on 25 February 2022
Application submitted 12:24pm on 25 February 2022jsssples, yes, it was not delivered. First time it appeared as to be delivered on 4th April and it was not delivered on the day, then it was 5th, no delivery by afternoon, this is when I called TNT
jsssples, I had no scans and no delivery, it was scanned in the morning of delivery, i guess when loaded onto the van. Call them, they have dedicated line for passport deliveries and ask to be loaded if in the local deport
An update on my child renewal
approved on 24th, did not get the notification of printed till 1st April, tracking was available from 1st late afternoon with a delivery date of 4th April. Passport was not delivered as stated, called TNT yesterday and they put it out for delivery today, delivered on 6th.
Checked the dates on the passport and it was printed on 25th March, 10 days to get to me. Completely unacceptable work by HMPO and their subcontractors.
I am still waiting for my passport which was printed on 1st April, TNT tracker had it for delivery yesterday but nothing arrived. Need it to fly on Saturday, cannot even check in on the flight.
sjb1980, keep checking TNT. I had passport printed notification today at 11.30 and my passport is due to be delivered on Monday as per TNT
No change on mine, approved on 24th and sign of it.
Got I reply to online query saying that it was sent to printing/printed on 25th and I should receive it soon.
I called HMPO last week about moving my current application for renewal to fast track and was told that I do not need to bring my passport with me. I would need to write a letter stating that I want to withdraw my current application and as my passport was already received by HMPO, they would be able to see it on the system and proceed with fast Track. I never went to fast track appointment but this might work for you.
Ours was approved on 24th and still no progress to printed. I think I might need to cancel our holiday.
Applied for child renewal online, my timeline so far
Application approved 6:30pm on 24 March 2022
Identity details received 12:54pm on 22 March 2022
Email sent to person confirming your identity 4:48pm on 18 March 2022
Ask someone to confirm your identity 11:47am on 18 March 2022
Documents received 10:32am on 15 March 2022
Application received 12:35pm on 25 February 2022
Identity details received 12:35pm on 25 February 2022
Email sent to person confirming your identity 12:26pm on 25 February 2022
Ask someone to confirm your identity 12:24pm on 25 February 2022
Application submitted 12:24pm on 25 February 2022Had to call them on 18th March to find out why identity confirmation was rejected, they wouldn’t tell. Found someone else to confirm and called them again on 24th, after the call ( coincidence?) the application was approved and now it is a waiting game. We are flying next Saturday and I really hope that the passport will turn up, very stressed atm.
Contacting them is just a joke, had to be on hold for over an hour each time, requested a call back which never happened.
