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Hi,
The first number you listed is the one I used to contact them and I didn’t have much trouble getting through. I think the longest I was on hold was 40 minutes and I phoned them quite a few times. Maybe just try a few different times in the day?
If you do manage to get through you can ask about the new upgrade service they seem to be offering that might get it through to you in time.
I just used the DHL parcel app and as mentioned above it links to your address when you create a user as I was never given a tracking number for DHL.
Had to make an account just to say THANK YOU for this advice. I have been stressing as we travel soon and TNT kept saying nothing was available for tracking but I did the DHL app and it has shown up now and being delivered tomorrow!
For anyone else wondering about timelines my passport was approved on the 18th, printed on the 21st and it’s arriving on the 26th (allegedly for now).
