[warrennorton21]

lauraf1991 thanks for your advice and help. My ticket #9252 explains what I was told tonight. I still admit I’m slightly confused and sceptical about the cancellation process. At present based on the agents advice I have an appointment at Liverpool centre on the 17th but my current application hasn’t been cancelled. I’m going to ring another agent tomorrow because I need to find out if I have to cancel immediately or if as the agent says I can take that letter to my appointment.

I’m terrified of the idea of cancelling by post whether it be tomorrow or at the appointment my god I’m taking that letter in by hand.

I hope I haven’t been misguided by the agent as I have a lot riding on making this flight on the 26th March.

[warrennorton21]

This is a really difficult one to call. If they are being honest about it being at the printing stage then cancelling the current application could take you backwards. If I were in your situation I think you might just be okay because you don’t fly for 5+ weeks.

I submitted my app on 18th Feb and I’ve been stuck in pending since 24th Feb. I rang three times and tonight on the third call a lady told me to book a fast track appointment and take a self composed cancellation letter with me to the appointment along with the other required docs/forms. The cancellation letter has to contain the PEX reference number of the application you wish to cancel it and a brief explanation as to why you’re cancelling.

You are in the same position as me, we have the advantage that it’s easier to cancel because we lost our passports and haven’t got to wait for documents back in the post. I think other people that do standard renewal have trouble waiting for documents back etc.

It’s totally up to you because if you don’t fly until mid April and you’re at the printing stage I would be shocked if you don’t get it in time. However if you want to cancel and pay an extra 140ish just to be sure the option is there. The only thing I would say is appointments at Liverpool office are running out quick by the looks of things. So if you do want to go down that road, I’d hurry things up.

Best of luck

[warrennorton21]

Hi, I thought as much with the standard agents. So do I call Liverpool directly and ask to be put through to processing or? I’m a complete novice at all this.

My old passport was actually lost, I declared it lost before applying and the portal took me straight to a renew and I stupidly didn’t realise that I could use the week service for a lost passport :(. Am I out of options now or is the below still relevant?

“But really your best bet may be to declare the passport lost and book a week slot. You will have to pay twice.” – how do I even do this? Is it fail safe or is there a risk in cancelling the application? Does cancellation take ages?

Isn’t it baffling that we are in 2022; somebody on a forum such as yourself is far more genuine and helpful than the people actually employed to do this.

[warrennorton21]

Hi guys, new to the forum chat. I’ve been keeping up with all of your applications. This is my application timeline:

Application being processed 10:20am on 24 February 2022
Identity details received 2:18pm on 18 February 2022
Email sent to person confirming your identity 2:11pm on 18 February 2022
Ask someone to confirm your identity 2:05pm on 18 February 2022
Application submitted 2:05pm on 18 February 2022

Like many I am also stuck in the limbo of Liverpool processing. What are you guys saying to agents to get call backs or any agent to actually care about you situation? So far I’ve rang twice today and last week, I got zero help or info at all. The gents both times just merely read out the status of my application and told me what I already know. I fly out on the 26th of March, realistically what chance do I stand of making that?

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