So just to update as this forum has been so helpful and hope it is for others.
Printed last Monday (21st) and delivered this morning (28th). I found details in the tracking on Friday (no notification just kept trying), tried to change delivery to Sat as was an option but didn’t come which started to really worry me. Seems the 7 day delivery time is spot on.
The stress has been huge as it is for my daughter and had to call multiple times. Not sure it should be this stressful. Anyway the most important thing is we have it and good luck to everyone else.