February 10, 2023

Passport Application Reviews 10th February 2023

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Passport Application Reviews

Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.

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1st Adult Passport

Type of Application:
First UK Adult Passport

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-22

Date Received:
2023-02-07

Overall Experience:
5 Star – Very Easy

Comments:
The turnaround time is well within the 10 weeks they show on their website. The application process is also straightforward.

Type of Application:
First UK Adult Passport

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-22

Date Received:
2023-02-07

Overall Experience:
5 Star – Very Easy

Comments:
The turnaround time is well within the 10 weeks they show on their website. The application process is also straightforward.

Type of Application:
First UK Adult Passport

Passport Office:
Hemel Hempstead

Submission Date:
2023-01-25

Date Received:
2023-02-09

Overall Experience:
4 Star – Easy

Comments:
Passport delivered 14.35 on 9 February 2023
Passport printed 9:52pm on 8 February 2023
Application approved 1:00pm on 6 February 2023
Documents received 6:51am on 31 January 2023
Application received 12:54pm on 25 January 2023
Identity details received 12:53pm on 25 January 2023
Email sent to person confirming your identity 12:46pm on 25 January 2023
Ask someone to confirm your identity 11:27am on 25 January 2023
Application submitted 11:27am on 25 January 2023

Adult Renewal Passport

Type of Application:
Adult Passport Renewal

Passport Office:
Hemel Hempstead

Submission Date:
2022-11-30

Date Received:
2023-01-17

Overall Experience:
2 Star – Stressful

Type of Application:
Adult Passport Renewal

Passport Office:
Hemel Hempstead

Submission Date:
2023-01-25

Date Received:
2023-02-08

Overall Experience:
5 Star – Very Easy

Comments:
Regular updates of progress, was delivered before they stated it had shipped.

Type of Application:
Adult Passport Renewal

Passport Office:
Durham

Submission Date:
2023-01-20

Date Received:
2023-02-08

Overall Experience:
5 Star – Very Easy

Comments:
Really impressed.
Sent passport express from France 20th Jan, it eventually left France 23rd, received 26th. Application approved 2nd Feb, printed 3rd and received 9th.

Type of Application:
Adult Passport Renewal

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-27

Date Received:
2023-02-09

Overall Experience:
5 Star – Very Easy

Type of Application:
Adult Passport Renewal

Passport Office:
Not Sure

Submission Date:
2022-12-29

Date Received:
2023-01-05

Overall Experience:
5 Star – Very Easy

Type of Application:
Adult Passport Renewal

Passport Office:
Durham

Submission Date:
2023-01-26

Date Received:
2023-02-09

Overall Experience:
5 Star – Very Easy

Comments:
Passport delivered 9 February 2023 (no disptach notification or tracking information was provided)
Passport printed 12:03am on 8 February 2023
Application approved 9:32am on 6 February 2023
Documents received 5:37pm on 30 January 2023
Old passport sent 1st class signed for on 27 January 2023
Application received 10:53pm on 26 January 2023
Application submitted 10:53pm on 26 January 2023

Type of Application:
Adult Passport Renewal

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-26

Date Received:
2023-02-09

Overall Experience:
Please Rate out of 5

Comments:
Really easy process. Sent my passport first class on a Friday morning, they were delivered in the Monday and marked as received the same day. Glad I looked here before going ahead with a normal renewal as I knew when to expect everything and that it would have been a wast paying for the expedited/premium service.

Application submitted 10:22pm on 26 January 2023
Application received 10:23pm on 26 January 2023
Documents received 3:40pm on 30 January 2023
Application approved 8:36am on 6 February 2023
Passport printed 4:13am on 8 February 2023

Type of Application:
Adult Passport Renewal

Passport Office:
Hemel Hempstead

Submission Date:
2023-01-25

Date Received:
2023-02-09

Overall Experience:
5 Star – Very Easy

Type of Application:
Adult Passport Renewal

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-26

Date Received:
2023-02-09

Overall Experience:
4 Star – Easy

Comments:
Well informed on progress. Still waiting for supporting documents to come back, but hope it will be soon.

Type of Application:
Adult Passport Renewal

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-01-23

Date Received:
2023-02-06

Overall Experience:
4 Star – Easy

Comments:
Online Application Submitted – 23.01.23
Old Passport Received and linked to application – 26.01.23
Passport Application approved 02.02.23
Overall turnaround in 2 weeks, which, accounting for calendar days is a pretty good service

Child Renewal

Type of Application:
Child Renewal

Passport Office:
Hemel Hempstead

Submission Date:
2023-01-22

Date Received:
2023-02-09

Overall Experience:
5 Star – Very Easy

Comments:
Applied for two children’s renewals – different addresses were given to send the old passports but information online stated that they could both be sent to one address. This saved postage costs.

Type of Application:
Child Renewal

Passport Office:
Hemel Hempstead

Submission Date:
2023-01-16

Date Received:
2023-02-08

Overall Experience:
2 Star – Stressful

Comments:
Stressful, only because of my own immediate needs for it. HMPO did well completing before their 10wk timeframe so well done to them.

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