Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-31
Date Received:
2023-02-16
Overall Experience:
4 Star – Easy
Comments:
Very informative. My holiday was under the original waiting time of 10 weeks so I was apprehensive but I am very glad with the outcome.
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-02-04
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-26
Date Received:
2023-02-15
Overall Experience:
4 Star – Easy
Comments:
We called the passport office a few times to try to expedite the renewal as my wife had to travel urgently for a funeral. We not sure if this helped to accelerate the process but it cannot harm to explain your situation and any extenuating circumstances.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-27
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Comments:
Straightforward. Received email updates at each stage.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-02-09
Date Received:
2023-02-16
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-01
Date Received:
2023-02-15
Overall Experience:
4 Star – Easy
Comments:
They did not tell me or provide a tracking number when they sent my new passport to me, it just arrived.
Type of Application:
Adult Passport Renewal
Passport Office:
Newport
Submission Date:
2023-02-01
Date Received:
2023-02-14
Overall Experience:
5 Star – Very Easy
Comments:
Old passport delivered by Royal Mail 12:48pm on 16 February 2023
Passport delivered by DHL Parcel UK 2:07pm on 14 February 2023 (no prior notification of delivery or tracking reference provided, but subsequent online check showed that it was collected 5:25pm on 13 February 2023)
Passport printed 1:29pm on 10 February 2023
Application approved 8:47pm on 9 February 2023
Documents acknowledged as received by Passport Office 11:33am on 7 February 2023
Old passport delivered by Royal Mail 9:24am on 3 February 2023
Old passport posted 1st class Royal Mail Signed For 2:50pm on 2 February 2023
Application received 8:14pm on 1 February 2023
Application submitted online 8:13pm on 1 February 2023 (Digital photo from Photo-Me photobooth uploaded using code provided.)
Type of Application:
Adult Passport Renewal
Passport Office:
London
Submission Date:
2023-01-27
Date Received:
2023-02-10
Overall Experience:
5 Star – Very Easy
Comments:
Great experience and nice and quick. Took photo at home aswell and uploaded and accepted with no issues.
Passport received 10th February 2023
Passport printed 5:48am on 9 February 2023
Application approved 6:18pm on 7 February 2023
Documents received 1:06pm on 1 February 2023
Application received 2:32pm on 27 January 2023
Application submitted 2:31pm on 27 January 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Belfast
Submission Date:
2023-02-02
Date Received:
2023-02-16
Overall Experience:
4 Star – Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-02-03
Date Received:
2023-02-16
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-01-27
Date Received:
2023-02-15
Overall Experience:
4 Star – Easy
Comments:
I had a delay of one week waiting for them to say my papers had arrived. And I still haven’t got my papers back
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-01-24
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Comments:
had to ask someone to verify my identity via email, but very easy and quick process for them
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-02-04
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Comments:
Quite surprised with the turnaround. Only issue was going to Asda to get an accurate photograph. It was too difficult to do in house. Cost increased recently as well, just under £100.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-02-03
Date Received:
2023-02-16
Overall Experience:
5 Star – Very Easy
Comments:
Photo submitted showed up as fair on online application. It was however accepted. Faultless service. Passport delivered before tracking info sent.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-30
Date Received:
2023-02-10
Overall Experience:
4 Star – Easy
Comments:
They told me my photo was not ok because I wasn’t looking at the camera. But I was – so I sent it in anyway.
New passport arrived promptly. Bit anxious waiting for other documents to be returned (including my EU passport, I’m a dual citizen)
Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-02-05
Date Received:
2023-02-16
Overall Experience:
5 Star – Very Easy
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-03
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 9:51pm on 14 February 2023
Application approved 3:01pm on 13 February 2023
Documents received 3:39pm on 7 February 2023
Application received 6:28pm on 3 February 2023
Identity details received 6:27pm on 3 February 2023
Email sent to person confirming your identity 6:07pm on 3 February 2023
Ask someone to confirm your identity 6:05pm on 3 February 2023
Application submitted 6:05pm on 3 February 2023
Type of Application:
Child Renewal
Passport Office:
Corby
Submission Date:
2023-01-31
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 1:00am on 14 February 2023
Application approved 11:13am on 11 February 2023
Documents received 8:58am on 4 February 2023
Application received 11:51am on 31 January 2023
Identity details received 11:50am on 31 January 2023
Email sent to person confirming your identity 11:22am on 31 January 2023
Ask someone to confirm your identity 9:59am on 31 January 2023
Application submitted 9:59am on 31 January 2023
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-01-30
Date Received:
2023-02-15
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Durham
Submission Date:
2023-01-29
Date Received:
2023-02-16