Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2022-07-08
Date Received:
Not Received
Overall Experience:
Please Rate out of 5
Comments:
Still not received after nearly 8 weeks even though average says 30 days maximum.
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
2022-07-22
Date Received:
2022-08-29
Overall Experience:
2 Star – Stressful
Comments:
Very stressful. Overseas applicants here in SA have no department to talk to here in SA we are also unable to fast-track our applications. My status updated on 01/08/22 that documents were received and that was the last update for weeks until 23/08/22. Needed my passport urgently to travel to UK so I called the overseas call centre. The info they give you is all on the GOV.UK website. – so that did not help. I emailed many departments, But because my submission was an overseas application they replied to my email that they were unable to assist. I seemed to be getting nowhere. On 22/08/22 I kept emailing whichever email I could find within the HMPO, and the next day my status was updated to approved. the day after that it was printed and 4 days after leaving the HMPO office it arrived at my door. I believe that if I didn’t intervene I would still be sitting with a status that read “documents received”
This is a total disgrace we are now waiting 9 weeks for a passport renewal in Thailand. No information unable to track yet other overseas passports from different countries are only taking a few weeks to process.