Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-06-29
Date Received:
2022-09-27
Overall Experience:
2 Star – Stressful
Comments:
Very stressful sent emails no replies then phoned which took a long time getting passed from one department to another. Staff were very helpful and managed to get the passports printed that day and sent to Bangkok which then had to be mailed South another few days wait. Applications from abroad seem to be at the bottom of the pile the forgotten ones..
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-23
Date Received:
2022-09-29
Overall Experience:
5 Star – Very Easy
Comments:
Sent old passport on same day. It was received on Monday & received new passport on Thursday.
Type of Application:
Adult Passport Renewal
Passport Office:
Peterborough
Submission Date:
2022-09-23
Date Received:
2022-09-29
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2022-09-13
Date Received:
2022-09-29
Overall Experience:
4 Star – Easy
Comments:
It was useful to be able to use a phone taken photo rather than spend money on images I never use anywhere else. All in all very easy, but also more expensive than I think it should be.
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Durham
Submission Date:
2022-09-11
Date Received:
2022-09-29
Overall Experience:
5 Star – Very Easy
Comments:
Had to resubmit photo but application was approved within 2 hours
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-12
Date Received:
2022-09-29
Overall Experience:
Please Rate out of 5
Comments:
Very efficient. Send old passport 12th Sept, received 15th, approved 27th, printed 28th
Type of Application:
Child Renewal
Passport Office:
Peterborough
Submission Date:
2022-09-13
Date Received:
2022-09-29
Overall Experience:
5 Star – Very Easy
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Submission Date:
2022-04-15
Date Received:
Not Received.
Overall Experience:
2 Star – Stressful
Comments:
I have applied and sent in my application on 4/15 it was received and i received a text saying i need to send in my old passport. That arrived in UK from USA on MAY 4th…I still as of 5/20 HAD NO UPDATE I leave mid July for international travel with my entire family who are US citizens and have passports. What must or can I do? Also has anyone been able to expedite overnight mail at least?