Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-09
Date Received:
2022-09-24
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2022-09-17
Date Received:
2022-10-04
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2022-09-17
Date Received:
2022-10-04
Overall Experience:
5 Star – Very Easy
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-02
Date Received:
2022-10-17
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2022-09-16
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Comments:
Was worried after returning from holiday on 15September if my passport renew application would be back in time for my next holiday in October. Went online and completed application easily and despite bank holiday on 19th September received EMail on 21/9 that old passport had been received. Next communication was 3rd October that passport is approved and was being printed. Passport delivered 0830 5th October – brilliant
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-13
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Peterborough
Submission Date:
2022-09-17
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-08
Date Received:
2022-09-29
Overall Experience:
4 Star – Easy
Comments:
Painless and pleasantly surprised with the quick turn-around, despite delay in submitting required documents due to Royal Mail industrial action. Knocked a star off because of delivery. TNT ‘delivery tracking’ absolute pants and not fit for purpose. Zero communication.
Timeline:
Supporting documents received on 5 October 2022
Supporting documents returned via Royal Mail on 4 October 2022
Passport delivered 7:30am on 29 September 2022
Passport out for delivery 28 September 2022 (TNT didn’t attempt delivery)
Passport printed 1:20am on 28 September 2022
Application approved 11:53am on 27 September 2022
Documents received 2:48pm on 15 September 2022
Supporting documents sent on 12 September 2022
Application received 4:41pm on 8 September 2022
Application submitted 4:41pm on 8 September 2022
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-22
Date Received:
2022-09-28
Overall Experience:
5 Star – Very Easy
Comments:
online using their website, with a digital photo code. sent old passport recorded delivery. 5 working days later my new passport arrived.
Type of Application:
Adult Passport Renewal
Passport Office:
Glasgow
Submission Date:
2022-09-26
Date Received:
2022-10-04
Overall Experience:
5 Star – Very Easy
Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2022-09-19
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2022-04-07
Date Received:
2022-10-31
Overall Experience:
1 Star – Very Stressful
Comments:
I still have not received my passport. Contacted HMPO and my local MP numerous times a month to no avail. All I keep being told is “standard checks”. It does not take that many weeks to do standard checks.
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-19
Date Received:
2022-10-05
Overall Experience:
4 Star – Easy
Comments:
Very easy application but just taking the photo was a pain.
Type of Application:
First Child Passport
Passport Office:
Glasgow
Submission Date:
2022-09-13
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Comments:
Documents were received on the 21st of September. It was approved on the 3rd of October and passport arrived on the 5th. Very pleased
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2022-09-14
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Glasgow
Submission Date:
2022-09-19
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Comments:
A lot faster than I had expected
– submitted application – 19 Sep
– reference done – 19 Sep
– documents received – 21 Sep
– application approved – 4 Oct
– passport received – 5 Oct
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2022-09-15
Date Received:
2022-10-05
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2022-09-16
Date Received:
2022-10-05
Overall Experience:
3 Star – Average
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
2022-09-08
Date Received:
2022-10-05
Overall Experience:
4 Star – Easy
Comments:
Child renewal (overseas)
New Passport delivered 5th October 2022
Passport printed 30 September 2022
Application approved 29 September 2022
Documents received 20 September 2022
Documents delivered by dhl to passport office 13th September 2022
Application received 8 September 2022
Identity details received 8 September