Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-21
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Comments:
Everything was straight forward and I was kept updated at every stage of the process. It was exactly 2 weeks from when I submitted my application to the day I received my passport.
Type of Application:
First UK Adult Passport
Passport Office:
Glasgow
Submission Date:
2023-02-08
Date Received:
2023-02-28
Overall Experience:
1 Star – Very Stressful
Comments:
In February 2023, I applied for my second British national(overseas) passport for incompatible countries travel.
But they lost my original Kong ID card. That’s mean I can’t go back to Hong Kong before register as British citizens as they are no longer be recognised as a proof of identity in Hong Kong.
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-02-21
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-22
Date Received:
2023-03-07
Overall Experience:
4 Star – Easy
Comments:
Received notification the person who identified wasn’t eligible and that caused a slight delay. Changed the person and it was approved 5 days after.
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-02-03
Date Received:
2023-02-27
Overall Experience:
5 Star – Very Easy
Comments:
Very simple process. Only difficulty was obtaining a code for the photographer, as several photographers told me the French code was different from the one needed for a U.K. passport. So the photographer sent me the photo by mail and I uploaded it directly into the on-line application form.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-01-27
Date Received:
2023-03-04
Overall Experience:
1 Star – Very Stressful
Comments:
Passport got lost in the normal first class post when applying. I should have sent it with tracked and signed delivery!
After 3 weeks when it was obviously lost had to go through the awful process of getting the application cancelled so I could apply for a 7 day fast track (can not have two applications). Had to send a signed letter (16 Feb) which was signed for on the 17 Feb. Then after endless phone calls and emails the application was eventually cancelled on the 28 Feb! I am not sure why this took so long.
I was then able to book a 7 day fast track appointment (Newport) for 2 Mar and got my passport delivered very quickly on the 4 Mar in time for a holiday on the 12 Mar.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-02
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-02-22
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-21
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-02-23
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Comments:
Application submitted 11:37am on 23 February 2023
Application received 11:38am on 23 February 2023
Documents received 1:24pm on 25 February 2023
Application approved 9:40am on 3 March 2023
Passport printed 3:00am on 4 March 2023
Passport delivered 11:35am on 7 March 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-22
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Comments:
I had a child passport which expired some time ago. I expected — and had been told over the phone — that I would have to go through the process of applying for a first adult passport. However, on going through the online form, it told me this would be treated as an adult passport renewal, which made the process a lot simpler. As a dual citizen, I had to send my passport from another nationality as a supporting document. I am still awaiting the return of this passport, which I was told can take up to two additional weeks. I include below the key dates as shared on the tracking site.
Passport printed: 4:44am on 4 March 2023
Application approved: 10:40am on 3 March 2023
Documents received: 7:27am on 27 February 2023
Application received: 3:22pm on 22 February 2023
Application submitted: 3:21pm on 22 February 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-22
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Comments:
I had a child passport which expired some time ago. I expected — and had been told over the phone — that I would have to go through the process of applying for a first adult passport. However, on going through the online form, it told me this would be treated as an adult passport renewal, which made the process a lot simpler. As a dual citizen, I had to send my passport from another nationality as a supporting document. I am still awaiting the return of this passport, which I was told can take up to two additional weeks. I include below the key dates as shared on the tracking site.
Passport printed: 4:44am on 4 March 2023
Application approved: 10:40am on 3 March 2023
Documents received: 7:27am on 27 February 2023
Application received: 3:22pm on 22 February 2023
Application submitted: 3:21pm on 22 February 2023
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Durham
Submission Date:
2023-02-18
Date Received:
2023-03-06
Overall Experience:
5 Star – Very Easy
Type of Application:
First Child Passport
Passport Office:
London
Submission Date:
2023-02-18
Date Received:
2023-03-07
Overall Experience:
Please Rate out of 5
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Durham
Submission Date:
2023-02-21
Date Received:
2023-03-07
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Durham
Submission Date:
2023-02-21
Date Received:
2023-03-06
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Durham
Submission Date:
2023-02-21
Date Received:
2023-03-01
Overall Experience:
5 Star – Very Easy
1 Week Fast Track Application
Type of Application:
1 Week Fast Track Service
Passport Office:
Newport
Submission Date:
2023-03-02
Date Received:
2023-03-04
Overall Experience:
3 Star – Average
Comments:
After my passport was lost in the post during the normal online renewal process I had to apply for a 7 day fast track. Excellent 2 day turnaround.
The main problem has getting my original application cancelled as you can not have two applications. It took weeks with many calls and emails and was very stressful.
Type of Application:
1 Week Fast Track Service
Passport Office:
London
Submission Date:
2023-02-25
Date Received:
2023-03-07
Overall Experience:
2 Star – Stressful
Comments:
Passport took 9 days to come back to me. Paid extra £5 for FedEx delivery but they had my passport for 5 days, no delivery attempts for the first 4 days. Missed my trip. Absolutely fuming, don’t waste your money on the 7 day fast track if you need to travel within 9 days, just go for the same day service.
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Applied since 15/02/2023 passport received 17/02/2023 still waiting for new update why so slow