Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
03-06-2023
Date Received:
09-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Brilliant service…no issues at all!
Type of Application:
Adult Passport Renewal
Passport Office:
London
Submission Date:
23-05-2023
Date Received:
05-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Really easy to do on line applied 23/5/2023 sent old passport 26/05/2023 received 06/06/2023
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
24-05-2023
Date Received:
09-06-2023
Overall Experience:
4 Star – Easy
Comments:
Relatively smooth service. Could have been a lot quicker. My last renewal 10 years ago was processed within two days (including receipt of the new passport).
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
03-06-2023
Date Received:
09-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Submitted application on 3rd June, old passport was sent way on 5th June, receipt of old passport 7th June, passport approved and sent for printing 8th June. Received new passport 9th June.
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
31-05-2023
Date Received:
08-06-2023
Overall Experience:
4 Star – Easy
Comments:
I completed a paper application and sent my passport from a local post office. I received an email advising on 05/06/2023 saying that the address was incorrect, I completed the required letter and posted the same day. My application was approved 07/06/2023 and received my passport the next day.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
25-05-2023
Date Received:
09-06-2023
Overall Experience:
4 Star – Easy
Comments:
Only problem and annoyance was failing to meet the photo requirements and having to pay MORE money for what looked like an even worse photo booth photo.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
15-05-2023
Date Received:
26-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Applied online on 15 May , sent documents same day . Acknowledged as received on 16 May
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
14-05-2023
Date Received:
09-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very easy online renewal. Took own photos on an iphone and all accepted 1st time.
Delivered 11:15am on 9 June 2023
Passport printed 1:58am on 8 June 2023
Application approved 6:46pm on 7 June 2023
Documents received 11:49pm on 16 May 2023
Application received 12:48pm on 14 May 2023
Application submitted 12:47pm on 14 May 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
23-05-2023
Date Received:
09-06-2023
Overall Experience:
4 Star – Easy
Comments:
Good experience overall, pretty easy. Big delay in HMPO receiving old Passport and acknowledging it though.
Passport received 9 June 2023
Passport printed 8 June 2023
Application approved 7 June 2023
Documents received 30 May 2023
Passport Sent (post office) 24 May 2023
Application received 23 May 2023
Application submitted 23 May 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
15-05-2023
Date Received:
26-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Applied online on 15 May , sent documents same day . Acknowledged as received on 16 May
We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
25-05-2023
Date Received:
09-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very easy digital photo taken online with clear explanation how to use for a baby
Type of Application:
First Child Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
23-05-2023
Date Received:
06-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very happy. Only 10 or 11 working days once bank holidays had been taken out. Quick turnaround.
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Corby
Submission Date:
25-05-2023
Date Received:
09-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very straightforward process from start to finish with updates from the passport office at each stage of the application. Super-efficient and very quick turnaround.
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
23-05-2023
Date Received:
07-06-2023
Overall Experience:
5 Star – Very Easy
Comments:
Expected the wait time to be much longer considering recent strikes.
Type of Application:
Child Renewal
Passport Office:
Corby
Submission Date:
21-05-2023
Date Received:
09-06-2023
Overall Experience:
4 Star – Easy
Comments:
A little bit slower than hoped based on other reviews here, but good.
Passport printed 6:44am on 8 June 2023
Application approved 1:20pm on 7 June 2023
Identity details received 5:01pm on 6 June 2023
Email sent to person confirming your identity 9:45pm on 5 June 2023
Ask someone to confirm your identity 10:56am on 5 June 2023
Documents received 9:41am on 24 May 2023
Application received 11:16am on 21 May 2023
Application submitted 11:15am on 21 May 2023
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
25-04-2023
Date Received:
02-05-2023
Overall Experience:
3 Star – Average
Comments:
The process to submit an application at the office was simple although they asked me to hand fill the application so i had to get the form printed again and fill it by hand.
Type of Application:
Child Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
24-05-2023
Date Received:
08-06-2023
Overall Experience:
4 Star – Easy
Comments:
Hi, this was for an Overseas Child Renewal. We live in France. All in all 15 days from online application to delivery including obviously documents being sent abroad twice by DHL.
Only issue we had was with uploading a photo booth photo so ended up submitting a photo done on my iphone (child standing 50cm away from the wall to reduce shadow) which was acceptable quality.
Passport delivered by DHL on 7 June 2023 lunchtime.
Passport printed 4:38am on 6 June 2023
Application approved 12:18pm on 5 June 2023
Documents received 11:46am on 26 May 2023
Application received 9:10am on 24 May 2023
Identity details received 9:10am on 24 May 2023
Email sent to person confirming your identity 8:55am on 24 May 2023
Ask someone to confirm your identity 8:51am on 24 May 2023
Application submitted 8:51am on 24 May 2023
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We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.