Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
02-06-2023
Date Received:
16-06-2023
Overall Experience:
5 Star – Very Easy
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
30-06-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
The Royal Mail’s Digital Check and Send service was underwhelming – the photo they took was rejected by the Passport Office & I had to provide a new photo.
If I had to do again, then I’d complete the form and returning your old documents myself – the digital renewal process was straightforward, .
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
05-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 10:13pm on 10 July
Application approved 10:04pm on 7 July
Documents received 9:24am on 7 July
Application received 12:02pm on 5 July
Application submitted 12:01pm on 5 July
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
02-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very fast, exactly one week from them receiving my passport to having my new one delivered. Chose to renew now as you said the wait times were low, thank you!
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
28-06-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Digital phone photo accepted first time, quick updates on all steps, arrived within 2 weeks.
(Might have been quicker but I didn’t send my old passport until 3rd July. Printing and dispatch was within 6 days of them receiving my old passport).
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
03-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
03-07-2023
Date Received:
10-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Applied as a family however only adult passports were processed in this timeline, still awaiting child passport to be processed
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
04-07-2023
Date Received:
12-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Kept very well updated via text and email. I thought my renewal application would be delayed as I have had 5 name changes but my experience this wasn’t the case. Passport sent via Royal Mail 24 hours
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
30-06-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Passport delivered on 11 July 2023
Passport printed on 8 July 2023
Application approved on 7 July 2023
Documents received on 4 July 2023
Application received on 30 June 2023
Application submitted on 30 June 2023
Online application using digital photo from photo booth.
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Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Corby
Submission Date:
18-06-2023
Date Received:
11-07-2023
Overall Experience:
Please Rate out of 5
Comments:
The helpline were great every time!
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Corby
Submission Date:
18-06-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
One minor hiccup where they said a document wasn’t signed, I called at 7:53pm Friday to say it was, they put a note and 8:20pm same evening passport approved!
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
02-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very quick and easy. Submitted online on the 2nd July. Received this morning 9th July. Very quick and easy!
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
01-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
01-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very quick and easy. Was updated through email and text message. Never had a passport come that quick.
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
24-06-2023
Date Received:
05-07-2023
Overall Experience:
5 Star – Very Easy
1 Week Fast Track Application
Type of Application:
1 Week Fast Track Service
Passport Office:
Newport
Submission Date:
06-07-2023
Date Received:
11-07-2023
Overall Experience:
5 Star – Very Easy
Comments:
Really straightforward and quick service!
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We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.