May 16, 2023

UK Passport Reviews 16/05/23

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Passport Application Reviews

Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.

To submit your passport application experience click here

1st Adult Passport

Type of Application:
First UK Adult Passport

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-04-25

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
Passport printed 12 May 2023
Application approved 11 May 2023
Documents received 28 April 2023
Application received 25 April 2023
Identity details received 25 April 2023
Email sent to person confirming your identity
25 April 2023
Ask someone to confirm your identity
25 April 2023
Application submitted 25 April 2023

Type of Application:
First UK Adult Passport

Passport Office:
Corby

Submission Date:
2023-04-26

Date Received:
2023-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Passport printed 1:06am on 13 May 2023
Application approved 2:23pm on 11 May 2023
Documents received 10:40pm on 27 April 2023
Application received 10:54am on 26 April 2023
Identity details received 10:53am on 26 April 2023
Email sent to person confirming your identity 10:29am on 26 April 2023
Ask someone to confirm your identity 10:26am on 26 April 2023
Application submitted 10:26am on 26 April 2023

Type of Application:
First UK Adult Passport

Passport Office:
Hemel Hempstead

Submission Date:
2023-02-17

Date Received:
2023-05-11

Overall Experience:
2 Star – Stressful

Comments:
10+ weeks and hundreds of calls and email and having to have it sped up

Type of Application:
First UK Adult Passport

Passport Office:
Corby

Submission Date:
2023-04-20

Date Received:
2023-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Passport delivered by TNT 08:40am on 15 May 2023
Passport printed 9:12pm on 12 May 2023
Application approved 9:43am on 11 May 2023
Documents received 4:53pm on 24 April 2023
Application received 9:22am on 20 April 2023
Identity details received 9:21am on 20 April 2023
Email sent to person confirming your identity 8:19am on 20 April 2023
Ask someone to confirm your identity 8:17am on 20 April 2023
Application submitted 8:17am on 20 April 2023

Type of Application:
First UK Adult Passport

Passport Office:
Corby

Submission Date:
2023-04-19

Date Received:
2023-05-11

Overall Experience:
4 Star – Easy

Comments:
Application submitted 19th April.
Identity confirmed 19th April
Documentation arrived 21 April confirmed by Royal Mail.
Documents received 27 April
Application approved 10 May ( 2 bank holidays)
Passport printed 11 May
Delivered by DHL 15 May

Daughters passport submitted in same envelope, received but not approved as of 15 May.

Type of Application:
First UK Adult Passport

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-03-13

Date Received:
2023-05-15

Overall Experience:
1 Star – Very Stressful

Comments:
Did not hear from them for multiple weeks until I had to request my current passport to be able to travel. Only then that I got some update asking me to align my name on my current passport (I only added my partner’s name hyphenated to mine). Unfortunately, this wasn’t possible as I’m gay in a gay marriage and Passport Office wanted me to disclose my marital status to my home country – it was a safety issue for me therefore I had to revert back to my previous name. I found the process very archaic.

StatusDate
Passport printed 6:35am on 11 May 2023
Application approved 5:53pm on 10 May 2023
Documents received 1:43pm on 17 March 2023
Application received 7:34pm on 13 March 2023
Identity details received 7:34pm on 13 March 2023
Email sent to person confirming your identity 6:44pm on 13 March 2023
Ask someone to confirm your identity 6:29pm on 13 March 2023
Application submitted 6:29pm on 13 March 2023

Adult Renewal Passport

Type of Application:
Adult Passport Renewal

Passport Office:
Corby

Submission Date:
2023-04-26

Date Received:
2023-05-02

Overall Experience:
5 Star – Very Easy

Comments:
I used a photo booth and inserted the code at the top of the photo sheet into the application. The application process was very easy, on a well designed question and answer format. I did not pay any extra but the passport back within a week.

Type of Application:
Adult Passport Renewal

Passport Office:
Corby

Submission Date:
2023-05-01

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
Nervous wait for approval as I have something booked in two weeks! My own fault for booking, but application was approved this morning.

Application approved 8:16am on 15 May 2023
Documents received 3:39pm on 3 May 2023
Application received 7:16pm on 1 May 2023
Application submitted 7:16pm on 1 May 2023

Type of Application:
Adult Passport Renewal

Passport Office:
Not Sure

Submission Date:
2023-04-24

Date Received:
2023-05-11

Overall Experience:
5 Star – Very Easy

Comments:
I used the post office online service, it was really easy and feel it was worth the additional £16 for piece of mind, they take the photo, send the old passport back special delivery and the staff made the whole process very smooth.

Type of Application:
Adult Passport Renewal

Passport Office:
Not Sure

Submission Date:
2023-04-21

Date Received:
2023-05-10

Overall Experience:
5 Star – Very Easy

Comments:
I used the online service via the post office, which made the whole process easy and smooth. You get updates at each stage of the process, which is very reassuring.

Type of Application:
Adult Passport Renewal

Passport Office:
London

Submission Date:
2023-05-01

Date Received:
2023-05-11

Overall Experience:
5 Star – Very Easy

Comments:
Completed the form online on Bank Holiday monday then sent off my old passport via recorded delivery on the 2nd. Delivery took two days but once the passport office recieved it, I got daily updates from them with my progress via email.
Approved on day two after they received it, printed on day 3, depsatched day 4, receieved day 5.
Old passport came back about 5 days after that.

Type of Application:
Adult Passport Renewal

Passport Office:
Corby

Submission Date:
2023-03-31

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
I did the whole thing online.

Type of Application:
Adult Passport Renewal

Passport Office:
Corby

Submission Date:
2023-04-26

Date Received:
2023-05-15

Overall Experience:
3 Star – Average

Comments:
The old passport was received the next day and I received a notification. After that I didn’t hear from them for 2 weeks which was contrary to what I was reading on here.
It could have been due to the 2 bank holidays but it was quite a stressful time as we were looking to book our holiday.

We have a very small favour to ask………….

We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.

1st Child Passport

Type of Application:
First Child Passport

Passport Office:
Corby

Submission Date:
2023-04-24

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
We submitted the online application, got someone to approve identity and posted our documents all on the 24 April.

The documents were received on 28 April and the application was approved on 10 May.

The passport was printed on 11 May and received on 15 May.

Child Renewal

Type of Application:
Child Renewal

Passport Office:
Liverpool (Bootle)

Submission Date:
2023-04-24

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
Passport printed 7:33am on 11 May 2023
Application approved 2:57pm on 10 May 2023
Documents received 12:57pm on 28 April 2023
Application received 12:19pm on 25 April 2023
Identity details received 12:18pm on 25 April 2023
Email sent to person confirming your identity 9:50pm on 24 April 2023
Ask someone to confirm your identity 9:47pm on 24 April 2023
Application submitted 9:47pm on 24 April 2023

Type of Application:
Child Renewal

Passport Office:
Corby

Submission Date:
2023-04-14

Date Received:
2023-05-09

Overall Experience:
5 Star – Very Easy

Comments:
Application history
StatusDate
Passport printed 4:53am on 4 May 2023
Application approved 10:02am on 3 May 2023
Documents received 2:30am on 21 April 2023
Application received 8:38am on 19 April 2023
Identity details received 8:38am on 19 April 2023
Email sent to person confirming your identity 2:38pm on 14 April 2023
Ask someone to confirm your identity 2:36pm on 14 April 2023
Application submitted 2:36pm on 14 April 2023

Type of Application:
Child Renewal

Passport Office:
Not Sure

Submission Date:
2023-04-29

Date Received:
2023-05-15

Overall Experience:
5 Star – Very Easy

Comments:
Passport delivered 10:13am on 15 May 2023
Passport printed 5:33am on 12 May 2023
Application approved 2:05pm on 11 May 2023
Documents received 1:03pm on 2 May 2023
Application received 10:08am on 29 April 2023
Identity details received 10:07am on 29 April 2023
Email sent to person confirming your identity 9:46am on 29 April 2023
Ask someone to confirm your identity 9:39am on 29 April 2023
Application submitted 9:39am on 29 April 2023

Overseas Passport

Type of Application:
Adult Renewal (Overseas Application)

Passport Office:
Hemel Hempstead

Submission Date:
2023-03-09

Date Received:
2023-05-15

Overall Experience:
2 Star – Stressful

Comments:
StatusDate
Passport printed 9:02am on 11 May 2023
Application approved 11:54am on 10 May 2023
Documents received 2:06pm on 22 March 2023
Application received 10:29am on 9 March 2023
Application submitted 10:29am on 9 March 2023

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We have a very small favour to ask………….

We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.

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