Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-04-13
Date Received:
2023-04-19
Overall Experience:
5 Star – Very Easy
Comments:
From the online process, including sending the old passport back was surprisingly seamless.
Hard to believe that the process only took one week!
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-04-16
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
April 16th – Applied Online. (Using a photo from a shop photo booth – digital with code for use in online application)
April 17th – Posted old passport to Passport Office (1st class signed for)
April 19th – They confirmed receiving my Passport. Confirming application had been approved and New Passport was being printed.
April 20th – Received Passport!!!! 8.00am by TNT.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-04-12
Date Received:
2023-04-17
Overall Experience:
5 Star – Very Easy
Comments:
Very pleased with the experience and couldn’t be easier. I had a straight forward adult renewal (no name change and not my first passport). The photo now automatically uploads from the photo booth to the website by inputting a code. I was worried the renewal would take ages because of the strikes but this was an incredibly fast turn around and speedier than people I know trying to get fast track appointments.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-28
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Slightly delayed by Easter:
Application submitted 11:02am on 28 March 2023
Application received 11:03am on 28 March 2023
[Documents posted on 28th, delivered on 29th March]
Documents received 7:53am on 11 April 2023
Application approved 1:09pm on 18 April 2023
Passport printed 7:28am on 19 April 2023
[Received 20 April 2023]
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-04-17
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
17/04/23 – application submitted and old passport posted
18/04/23 – old passport received
19/04/23 – application approved and passport printed
20/04/23 – new passport received
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-04-04
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
easy to apply for on line, great communication giving up to date progress of the application and then when the passport would be delivery. overall experience was excellent. faultless. thank you so much.
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-04-04
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
We used the Post Office on line service to renew husband and wife passports. Easy, straightforward (photos taken on a tablet and checked for compliance by Post Office employee) and slick process.
Kept informed throughout the process by the Passport Office.
Passport printed 10:02pm on 18 April 2023
Application approved 3:38pm on 18 April 2023
Documents received 11:33am on 11 April 2023
Application received 3:04pm on 4 April 2023
Application submitted 3:04pm on 4 April 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-04-15
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Online standard adult passport renewal. Filled in the form online with the picture code received from a Photo Booth, old passport sent 1st class signed for on Monday, new passport received Thursday.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-04-14
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Excellent service , really impressed.
Type of Application:
Adult Passport Renewal
Passport Office:
Durham
Submission Date:
2023-04-04
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Submitted application via the Post Office on 4th April
Documents received 11th April
Application approved 18th April
Passport printed 18th April
Passport delivered via TNT 20th April
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-04-17
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Having been scared by the Sunday Times article about 10 week waits and strikes, I decide to risk it and sent in my renewal on Monday for Tuesday delivery. Receipt acknowledged and processed Wednesday,printed and delivered Thursday. Great service. Scaremongering by The Times.
We have a very small favour to ask………….
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Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-04-03
Date Received:
2023-04-19
Overall Experience:
4 Star – Easy
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Not Sure
Submission Date:
2023-04-02
Date Received:
2023-04-19
Overall Experience:
5 Star – Very Easy
Comments:
Quick easy great loads of updates
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2023-04-02
Date Received:
2023-04-20
Overall Experience:
4 Star – Easy
Comments:
Easy and no issue with – just waiting for return of other country’s passport.
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-04-05
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Very good. Seemingly no delay at all thanks to the strike. All seamless, including the need for a second identity confirmation, which didn’t slow the process.
Type of Application:
Child Renewal
Passport Office:
Peterborough
Submission Date:
2023-03-27
Date Received:
2023-04-20
Overall Experience:
4 Star – Easy
Comments:
Submitted 2 child renewal applications at the same time and sent their old passports which were received (according to Royal Mail tracking) on the 29th March. Other child received their passport back before this application updated to show old passport received which caused a bit of stress wondering if this one was lost. But waiting less than 4 weeks during the strike
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
2023-03-26
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
Passport delivered 20 April 2023
Passport printed 18 April 2023
Application approved 15 April 2023
Documents received 05 April 2023
Application received 26 March 2023
Application submitted 26 March 2023
Type of Application:
First UK Passport (Overseas Application)
Passport Office:
Corby
Submission Date:
2023-03-22
Date Received:
2023-04-20
Overall Experience:
5 Star – Very Easy
Comments:
DHL Delivered: 1:52pm 20 April 2023
Passport printed: 10:56pm 18 April 2023
Application Approved: 2:15pm 17 April 2023
Documents received: 6:23pm 6 April 2023
Mailed Documents: 27 March 2023 (delivered and signed 30 March 2023)
Application received: 5:09pm 23 March 2023
Identity details received: 5:09pm 23 March 2023
Email sent to person confirming your identity 11:18am 22 March 2023
Ask someone to confirm your identity: 9:27am 22 March 2023
Application submitted: 9:27am 22 March 2023
I was able to send in a colour photocopy of my non-UK passport (every page) in addition to the other supporting documents.
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We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.