Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Corby
Submission Date:
2023-04-26
Date Received:
2023-04-27
Overall Experience:
Please Rate out of 5
Comments:
StatusDate
Passport printed 6:57am on 19 May 2023
Application approved 12:50pm on 18 May 2023
Documents received 4:16pm on 3 May 2023
Application received 1:11pm on 25 April 2023
Identity details received 1:10pm on 25 April 2023
Email sent to person confirming your identity 1:01pm on 25 April 2023
Ask someone to confirm your identity 11:55am on 25 April 2023
Application submitted 11:55am on 25 April 2023
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
30-04-2023
Date Received:
16-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Application history
Passport printed 11:43pm on 15 May 2023
Application approved 1:52pm on 12 May 2023
Documents received 12:31pm on 3 May 2023
Application received 12:17pm on 1 May 2023
Identity details received 12:17pm on 1 May 2023
Email sent to person confirming your identity 8:03pm on 30 April 2023
Ask someone to confirm your identity 7:33pm on 30 April 2023
Application submitted 7:33pm on 30 April 2023
Passport received on 16 May
Type of Application:
First UK Adult Passport
Passport Office:
Liverpool (Bootle)
Submission Date:
07-05-2023
Date Received:
22-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Absolutely fantastic. I expected to wait at least 10 weeks. The service is brilliant.
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
28-04-2023
Date Received:
22-05-2023
Overall Experience:
4 Star – Easy
Comments:
Very straight forward process once they had received my old passport. With the additional Coronation Bank Holiday it took almost two weeks for the Passport Office to acknowledge receipt of my old passport. In addition they failed to sign for it so I didn’t get an update via the Royal Mail Signed for servic.
Type of Application:
Adult Passport Renewal
Passport Office:
London
Submission Date:
02-05-2023
Date Received:
22-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Early renewal as had run out of space in my passport. Did my own digital photo and submitted online. Posted old passport in and notified it was received the next day. Just under 3 weeks from start to finish, all really easy.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
16-05-2023
Date Received:
22-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Straight forward process. I had my old passport and have noticed that makes the process faster. My stepdad applied 3 weeks ago but couldn’t find his old passport and is still waiting for his to be printed.
Type of Application:
Adult Passport Renewal
Passport Office:
London
Submission Date:
15-05-2023
Date Received:
19-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
I was really worried about not having a passport for months – as had heard horror stories of backlogs – but my passport renewal only took 4 days…4!!!
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
15-05-2023
Date Received:
18-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
I was surprised at how quick this was. Applied to renew on the Monday, sent old passport back same day, they received it on the Tuesday, updated system and approved renewal Tuesday night. Passport printed Thursday early morning, received later on Thursday
Application history
StatusDate
Passport printed 12:56am on 18 May 2023
Application approved 10:45pm on 16 May 2023
Documents received 10:45pm on 16 May 2023
Application received 11:06am on 15 May 2023
Application submitted 11:06am on 15 May 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
04-05-2023
Date Received:
22-05-2023
Overall Experience:
4 Star – Easy
Comments:
Application history
StatusDate
Passport printed 7:07am on 19 May 2023
Application approved 4:02pm on 18 May 2023
Documents received 5:55pm on 9 May 2023
Application received 10:09pm on 4 May 2023
Application submitted 10:08pm on 4 May 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
01-05-2023
Date Received:
20-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 2:53am on 19 May 2023
Application approved 10:46am on 18 May 2023
Documents received 4:50pm on 9 May 2023
Application received 9:24pm on 1 May 2023
Application submitted 9:23pm on 1 May 2023
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Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
01-05-2023
Date Received:
22-05-2023
Overall Experience:
2 Star – Stressful
Comments:
Was stressful, was told I couldn’t upgrade my application after an urgent need to travel came up. It sat for 17 days with no updates then suddenly it was approved and printed the same day.
Passport printed 12:11pm on 18 May 2023
Application approved 8:51am on 18 May 2023
Identity details received 10:59pm on 1 May 2023
Email sent to person confirming your identity 10:51pm on 1 May 2023
Ask someone to confirm your identity 10:39pm on 1 May 2023
Application submitted 10:39pm on 1 May 2023
1st Child Passport
Type of Application:
First Child Passport
Passport Office:
Hemel Hempstead
Submission Date:
04-05-2023
Date Received:
22-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
So easy to do as everything is online
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
26-04-2023
Date Received:
15-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Standard application for child renewal submitted online on April 26th. Documents sent the same day & received on April 28th. Application approved May 10th and both old and new passport received on May 15th
1 Week Fast Track Application
Type of Application:
1 Week Fast Track Service
Passport Office:
London
Submission Date:
15-05-2023
Date Received:
22-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Second Adult Passport – Fast Track – Very easy, booked an appointment online, attended appintment, passport arrived 7 days later.
Overseas Passport Application
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
2023-03-13
Date Received:
2023-05-22
Overall Experience:
1 Star – Very Stressful
Comments:
Honestly my experience has been terrible. Application submitted on March 13 and still nothing on their system.
No passport and no indication of when it will arrive. Repeatedly told different things on the phone by members of their customer service.
Type of Application:
Adult Renewal (Overseas Application)
Passport Office:
Durham
Submission Date:
30-03-2023
Date Received:
22-05-2023
Overall Experience:
2 Star – Stressful
Comments:
Applied from the Netherlands
Application submitted 11:16pm on 30 March 2023
Application received 11:17pm on 30 March 2023
Photo rejected 1:53pm on 21 April 2023
New photo received 3:08pm on 21 April 2023
Application approved 12:37pm on 17 May 2023
Passport printed 8:22am on 18 May 2023
Received a text message from DHL with the tracking number on 19 May 2023.
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We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.