Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
12-05-2023
Date Received:
17-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
AN UNEXPECTEDLY FAST PROCESS. COULDN’T HAVE ASKED FOR ANYTHING FASTER
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
05-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very easy & quick. My only suggestion would be that they could provide a FreePost Service to send the old passport to them. It would save going to a Post Office to buy stamp (or doing online)
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
06-05-2023
Date Received:
23-05-2023
Overall Experience:
4 Star – Easy
Comments:
Application submitted 5:57pm 06/05/2023
Application received 5:58pm 06/05/2023
Documents received 2:36pm 10/05/2023
Application approved 9:37am 19/05/2023
Passport printed 1:26am 20/05/2023
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
15-05-2023
Date Received:
19-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
seamless – great experience
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
09-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Super quick and easy. I took the photo on my phone, posted it the same day and got the passport back 2 weeks later. No issues and much faster than I was expecting.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
09-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Applied on 9th May after realising my passport was over 10 years old (even though still unexpired), sent my old passport back the same day via Royal Mail 24 hour recorded.
Received email confirming it was approved on 22/5 at 10:33, passport printed 23/5 at 02:41 and received through my door on 23/5 about 10:00.
Fantastic service and I can now go to Spain this weekend!
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
09-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
2 weeks end to end!
Arrived 13:20 23 May
Passport printed 10:55pm on 22 May
Application approved 5:23pm on 19 May
Documents received 9:11am on 11 May
Application received 2:28pm on 9 May
Application submitted 2:27pm on 9 May
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
18-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
A lot quicker than I expected
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
30-04-2023
Date Received:
18-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Renewal Sent Via Web Site : 30/04/2023
Old Passport sent Via Post Office : 02/05/2023
Old Passport Signed For : 05/05/2023
Email problem with Photo require new one : 16/05/2023
New Photo sent Via Web Site Coded Photo : 16/05/2023
Email Passport application has been approved : 16/05/2023
New Passport & Old Passport received Signed For : 18/05/2023
This appilcation was started and completed when the strikes were due to finish on the 5th May 23.
Now thats what I call service, and it may have ben quicker if I hadn’t had a problem with the photo.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
14-04-2023
Date Received:
16-05-2023
Overall Experience:
1 Star – Very Stressful
Comments:
Passport sent first class on 14/04. This was tracked and signed for. I could see they signed for it at 10:50 on 17/04. Almost 3 weeks later no update to say they had received my passport. I called multiple times to say this and most times I was just turned away. Eventually it was passed over to the office dealing with my application and it was found that my passport had been lost at the office and is still lost now. Missed holiday due to this.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
03-04-2023
Date Received:
20-05-2023
Overall Experience:
2 Star – Stressful
Comments:
Took ages relative to others with no updates, didn’t send me it back until I complained. Think it got lost in the system
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Child Renewal
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
09-05-2023
Date Received:
23-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Application submitted on 09/05
Documents received on 11/05
Application approved on 22/05
Passport printed 1:00am on 23/05
Passport received 06:50am on 23/05
Type of Application:
Child Renewal
Passport Office:
Corby
Submission Date:
08-05-2023
Date Received:
23-05-2023
Overall Experience:
Please Rate out of 5
Comments:
Nice & easy…had to resend the photo and was approved within minutes and messages were sent regularly to keep me updated and received quickly!
Type of Application:
Child Renewal
Passport Office:
Corby
Submission Date:
04-05-2023
Date Received:
19-05-2023
Overall Experience:
5 Star – Very Easy
Comments:
Passport Delivered 12:00 am on 23 May 2023
Passport printed 5:22am on 19 May 2023
Application approved 11:49am on 18 May 2023
Documents received 6:43pm on 9 May 2023
Application received 12:11pm on 4 May 2023
1 Week Fast Track Application
Type of Application:
1 Week Fast Track Service
Passport Office:
London
Submission Date:
13-05-2023
Date Received:
23-05-2023
Overall Experience:
4 Star – Easy
Comments:
Experience at the London passport office was seamless – arrived and waited 5 minutes for my appointment which was over in 3 minutes. Passport did not arrive to my home on day 7 but as this was a Saturday I was expecting this. Passport was posted through the letterbox on day 10. Did not receive any tracking information via email about delivery from courier, searched for an update myself on TNT tracker service.
Overseas Passport Application
Type of Application:
First UK Passport (Overseas Application)
Passport Office:
Liverpool (Bootle)
Submission Date:
08-11-2022
Date Received:
22-05-2023
Overall Experience:
1 Star – Very Stressful
Comments:
Very stressful experience . Extra Documents requested at 18 weeks. Interview at 21weeks however didn’t approve passport until week 28! Shocking how they play with people’s life’s
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We have a very small favour to ask………….
We really hope this information is helpful to you and reduces stress whilst you are waiting for you passport. If you are able to make a small donation for the cost of a coffee it really helps us to maintain the site and continue to make improvements for future passport applicants.