Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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1st Adult Passport
Type of Application:
First UK Adult Passport
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-10
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Passport received 10:17am on 27 March 2023
Passport printed 3:43am on 24 March 2023
Application approved 9:40am on 23 March 2023
Identity details received 7:46pm on 22 March 2023
Email sent to person confirming your identity 8:50pm on 21 March 2023
Ask someone to confirm your identity 10:54am on 21 March 2023
New photo received 10:31am on 21 March 2023
Photo rejected 9:39am on 21 March 2023
Documents received 9:44am on 15 March 2023
Application received 2:00pm on 10 March 2023
Application submitted 2:00pm on 10 March 2023
Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-13
Date Received:
2023-03-24
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-21
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Very happy, passport arrived this morning (27/03/2023). I just opted for standard adult renewal and despite the guideline of ten weeks, it arrived in seven days.
Passport printed 10:01pm on 24 March 2023
Application approved 8:32pm on 23 March 2023
Documents received 7:42am on 23 March 2023
Application received 1:20pm on 21 March 2023
Application submitted 1:20pm on 21 March 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-16
Date Received:
2023-03-23
Overall Experience:
5 Star – Very Easy
Comments:
Submitted: 16/03/2023
Posted via special delivery: 17/03/2023
Delivered to Hemel Hempstead: 20/03/2023
Acknowledged receipt: 21/03/2023
Approved application: 21/03/2023
Printed: 22/03/2023
New passport delivered: 23/03/2023
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-14
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Very quick online application, simple to follow. Plenty of updates received during the process.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-21
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
No problems at all… sent and revived all within a week.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-06
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Applied online passport delivered exactly 21 days later.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-08
Date Received:
2023-03-21
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-08
Date Received:
2023-03-21
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-22
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-19
Date Received:
2023-03-24
Overall Experience:
5 Star – Very Easy
Comments:
Very quick, old passports returned after sending them off 8 days previously
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-05
Date Received:
2023-03-27
Overall Experience:
2 Star – Stressful
Comments:
If you can afford to fast track just do it. It is not worth the stress. Even though I have got it before my travel date there was several points i didn’t think it would come in time. I had just over 5 weeks from when I applied.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-16
Date Received:
2023-03-27
Overall Experience:
3 Star – Average
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Very simple and quick process. It is unfair how the press is scaring people into worrying about how long this takes.
I would suggest anyone to apply as soon as possible but not to worry too much and buy into the 14 weeks hype.
Thanks to PWT for maintaining this site. It has been a great help during the past couple of weeks.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-20
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-18
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Very quick. Applied on a weekend. Delay of one day due to Post Office being late with delivery of the old passport.
New passport delivered on 6th working day
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-11
Date Received:
2023-03-21
Overall Experience:
5 Star – Very Easy
Comments:
Amazingly fast service – they kept me updated all the way through.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-15
Date Received:
2023-03-24
Overall Experience:
2 Star – Stressful
Comments:
Actually worked out really well with the help of this website but initial thought of 10 weeks would’ve been a disaster for me
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-17
Date Received:
2023-03-24
Overall Experience:
5 Star – Very Easy
Comments:
Very stressful waiting when you’ve got limited time before a holiday and know others received quicker but very smooth procedure and tracking very useful. 10 days from application to receipt including 2 weekends
Passport received through normal post Monday morning 27 March 2023 (wouldn’t let me select today’s date above)
Passport printed 12:01am on 25 March 2023
Application approved 8:22am on 24 March 2023
Documents received 2:36pm on 20 March 2023
Application received 2:40pm on 17 March 2023
Application submitted 2:40pm on 17 March 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-15
Date Received:
2023-03-23
Overall Experience:
5 Star – Very Easy
Comments:
Applied on line. Very easy process. Posted old passport same day. Following day Passport office announced 5 week strike starting on 3rd April. I feared the worst as I needed my new passport within 6 weeks due to travel commitments. Delighted and amazed when I received message on 21st saying my passport had been approved and sent for printing.
Received 2 days later.
Overall 8 day turnaround from submission to receipt.
Old passport arrived on 25th.
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-03-14
Date Received:
2023-03-23
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Newport
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-03-13
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-18
Date Received:
2023-03-24
Overall Experience:
5 Star – Very Easy
Comments:
The passport should have been received on 20th March but let down by Post Office.
so it was actually 4 days
Type of Application:
Adult Passport Renewal
Passport Office:
London
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 12:02am on 25 March 2023
Application approved 7:49am on 24 March 2023
Documents received 2:23pm on 20 March 2023
Application received 12:01pm on 17 March 2023
Application submitted 12:00pm on 17 March 2023
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-04
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Found it to be very easy and was very impressed with service received.
Type of Application:
Adult Passport Renewal
Passport Office:
Corby
Submission Date:
2023-03-18
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Peterborough
Submission Date:
2023-03-20
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Passport arrived very quickly. They must be working extra hard to clear applications before the strike.
Type of Application:
Adult Passport Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-02-28
Date Received:
2023-03-27
Overall Experience:
2 Star – Stressful
Comments:
Very stressful, took 3 weeks to acknowledge documents. Had to chase them. Further few days to approve and then several more days after approval to receive.
4weeks for a straightforward renewal not impressed.
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-03-06
Date Received:
2023-03-19
Overall Experience:
5 Star – Very Easy
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-17
Date Received:
2023-03-27
Type of Application:
Adult Passport Renewal
Passport Office:
Not Sure
Submission Date:
2023-03-10
Date Received:
2023-03-27
Overall Experience:
3 Star – Average
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-20
Date Received:
2023-03-24
Overall Experience:
5 Star – Very Easy
Comments:
I recommend the online process it is easy and very efficient.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-12
Date Received:
2023-03-22
Overall Experience:
5 Star – Very Easy
Comments:
Passport printed 12:24am on 21 March 2023
Application approved 4:27pm on 20 March 2023
Documents received 3:24pm on 14 March 2023
Application received 2:02pm on 12 March 2023
Application submitted 2:01pm on 12 March 2023
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Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-03-15
Date Received:
2023-03-23
Overall Experience:
5 Star – Very Easy
Comments:
Passport received, delivered by courier 23rd March.
Passport printed 21 March 2023
Application approved 21 March 2023
Identity details received 15 March 2023
Email sent to person confirming your identity 15 March 2023
Ask someone to confirm your identity 15 March 2023
Application submitted 15 March 2023
An excellent service, I suspect this was a ‘best case’ time and that it will take longer now due to higher demand and strikes.
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-03-19
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Tracker had been stuck in ‘Identity Details received’ for 6 days
Realised I was meant to provide an L number for stolen passport so I rang the helpline. Application approved and printed within hours of that call
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
2023-03-19
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Passport Delivered 9.03am on 27 March 2023
Passport printed 9:58pm on 24 March 2023
Application approved 4:02pm on 23 March 2023
Identity details received 5:59pm on 19 March 2023
Email sent to person confirming your identity 1:54pm on 19 March 2023
Ask someone to confirm your identity 1:52pm on 19 March 2023
Application submitted 1:52pm on 19 March 2023
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Newport
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
2023-03-11
Date Received:
2023-03-23
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Not Sure
Submission Date:
2023-03-18
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-17
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Super quick, I’m really impressed with the service – especially with strikes starting next week
Type of Application:
Child Renewal
Passport Office:
Liverpool (Bootle)
Submission Date:
2023-03-07
Date Received:
2023-03-27
Overall Experience:
5 Star – Very Easy
Comments:
Despite having the photo taken at my local Timpson it did not pass the automated check. I submitted it anyway and it was accepted, but my understanding is that this meant the image had to be checked manually. I would suggest to take one at home using a phone in the first instance and seeing whether that will pass the automated check. The only other advice I would give to someone reading this who needs a passport faster than 10 weeks would be to use the seven day service as you will have difficulty to speed up an ordinary application once it is submitted.
Passport received 08:42am on 27 March 2023
Passport printed 12:03am on 25 March 2023
Application approved 8:14am on 24 March 2023
Documents received 8:24am on 14 March 2023
Documents sent by first class post on 8 March 2023
Application received 10:30pm on 7 March 2023
Identity details received 10:30pm on 7 March 2023
Email sent to person confirming your identity 9:09pm on 7 March 2023
Ask someone to confirm your identity 4:58pm on 7 March 2023
Application submitted 4:58pm on 7 March 2023
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