Feedback, experiences, timelines, tips and useful information from people that have recently been through the UK passport application process.
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Adult Renewal Passport
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
27-10-2023
Date Received:
04-11-2023
Overall Experience:
5 Star – Very Easy
Comments:
Very easy to apply on line. Took own photo and when on line the system tells you if it is acceptable or not.
Received email whem the office received my old passport, when the new passport was approved and when the new passport was printed. Really good service.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
06-11-2023
Date Received:
10-11-2023
Overall Experience:
5 Star – Very Easy
Comments:
Super easy service, most difficult part was the delivery company not ringing the doorbell
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
06-11-2023
Date Received:
11-11-2023
Overall Experience:
Please Rate out of 5
Comments:
Posted old passport the day after applying so technicly a day less as that is when they start processing.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
03-11-2023
Date Received:
10-11-2023
Overall Experience:
5 Star – Very Easy
Comments:
Filled out application on the Friday. Following Friday new passport arrived and next day old passport and documents came back.
Type of Application:
Adult Passport Renewal
Passport Office:
Hemel Hempstead
Submission Date:
05-11-2023
Date Received:
11-11-2023
Overall Experience:
5 Star – Very Easy
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Lost or Stolen Passport Application
Type of Application:
Lost/Stolen Passport
Passport Office:
Not Sure
Submission Date:
04-11-2023
Date Received:
10-11-2023
Overall Experience:
5 Star – Very Easy
Child Renewal
Type of Application:
Child Renewal
Passport Office:
Hemel Hempstead
Submission Date:
13-09-2023
Date Received:
26-09-2023
Overall Experience:
4 Star – Easy
Comments:
13/09 application, Docs recieved 19/09 and authorised 6am 25/09 and printed 2pm same day. Notified by RM that delivery was expected 26/09 early evening and it was in hand by 5pm.
Although the photo was accepted online and it was third party confirmed as true resemblance to my daughter, they requested another picture as they thought it was not recent (she looks younger than her years!!) but when uploaded it was immediately accepted (4min) so didn’t delay it thankfully.
Overseas Passport Application
Type of Application:
First UK Passport (Overseas Application)
Passport Office:
Durham
Submission Date:
06-04-2023
Date Received:
12-11-2023
Overall Experience:
1 Star – Very Stressful
Comments:
After the application was shown as received on the HMPO site it was never updated until I had the Zoom interview nearly 7 months later! It was then updated as the photo I had submitted originally was over 1 month old and they rejected it. After uploading another photo the following day nothing changed for a week. Then it was approved, printed and sent to the courier on the same day and delivered overseas 3 days later.
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